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Heights Wellness Retreat · 1 month ago

Spa Front Desk Receptionist

Schertz, TX

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Heights Wellness Retreat is a company dedicated to promoting mental and physical wellness through massage and skincare. They are seeking a Spa Front Desk Receptionist who will be responsible for providing exceptional customer service, managing appointments, and creating a welcoming environment for guests.

Health Care

Responsibilities

Greet Guests and Members with warm, welcoming, and positive energy

Answer phones with fantastic phone etiquette, including upbeat tone and articulation

Maintain a mature temperament

Build rapport with Guest and Members while waiting in lobby

Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system

Present/sell membership programs to new Guests

Retain Members by providing an excellent client experience

Work efficiently in a fast-paced environment

Qualification

Customer serviceProblem-solvingPhone etiquetteMulti-taskingPositive attitude

Required

Must have reliable transportation to commute between all eight of our locations

Must have outstanding customer service and problem-solving skills

Must have a positive attitude

Must have friendly and professional phone etiquette

Must have the ability to objectively receive feedback and integrate it into your work

Must have the flexibility to work a non-traditional schedule

Must have the ability to multi-task

Benefits

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Medical Benefits available -Medical, Dental, Vision, and Life

Free Monthly Massages and Facials

Team Member Discounts

Employee Assistance Program

Competitive pay with $1 pay raises every year!

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004