Apply on Employer Site

Heights Wellness Retreat · 1 month ago

Guest Service Consultant - Front Desk

Fort Myers, FL

Part-time

Onsite

New Grad, Entry Level

$14/hr - $16/hr

Heights Wellness Retreat is a national franchise chain of massage and skincare Retreats focused on elevating the lives of people through therapeutic services. They are seeking a Guest Service Consultant for the Front Desk to provide exceptional service, educate guests about services, and achieve sales targets.

Health Care

Responsibilities

Educate guests confidently and effectively about services and products

Achieve monthly sales targets for individuals and Retreats

Provide exceptional service by listening, communicating, and responding to guest’s needs

Excellent phone etiquette with an upbeat tone and strong articulation

Promote the therapeutic benefits of regular massage therapy and skin therapy

Develop and maintain positive relationships with members of the team and guests

Qualification

Guest serviceCommunication abilitiesSales experienceBasic computer proficiencyPositive demeanorCritical thinkingTeam collaboration

Required

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services is required

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Thrives in collaborative team settings

Benefits

Professional and Safe Environment

Flexible Schedules

Steady Book of Business

Beautiful Treatment Rooms

Massage Heights Family Fund

Paid Training

Digital Work Environment

Employee Discounts

Competitive pay with tips, commission, and bonus opportunities!

Company

Heights Wellness Retreat

Glassdoor3.1

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.

Founded in 2004