DaVita Kidney Care · 1 day ago
Director, Product (ROPS- Revenue Operations)
Malvern, PA
Full-time
Hybrid
Lead/Staff, Director/Executive
$115K/yr - $183K/yr
5+ years expDaVita Kidney Care is focused on building a healthcare community for dialysis treatment. They are seeking a dynamic Director of Revenue Operations to lead a product team that improves efficiency and financial performance across the revenue cycle by aligning technology and business operations.
Health CareHospitalMedicalNutrition
Responsibilities
Define the vision and the product roadmap for assigned revenue cycle functions (e.g., Cash Posting, Credits)
Align product initiatives with organizational goals for cash acceleration, clean claim rate improvement, and reduced administrative burden
Partner with operational leaders to identify business problems, quantify value, and prioritize high-impact opportunities
Translate strategic goals into clear, actionable product objectives and measurable outcomes
Identify process gaps and technology opportunities unique to dialysis reimbursement, payer policy changes, and CMS regulations
Maintain a strong understanding of industry trends, regulatory changes, and emerging technologies affecting healthcare revenue cycle management
Lead discovery, requirements definition, and design for new capabilities and enhancements
Partner closely with technology, analytics, and process excellence teams to deliver high-quality solutions on time and within scope
Develop and track KPIs to measure adoption, performance, and ROI of implemented solutions
Oversee change management and communication plans to ensure operational readiness and successful implementation
Lead and mentor a team of product managers or analysts dedicated to specific functional areas (e.g., Cash Posting, Credits)
Partner closely with operations leaders, IT, and finance to ensure alignment on priorities, dependencies, and release planning
Serve as an escalation point for complex product or operational issues
Foster a culture of accountability, transparency, and continuous improvement
Collaborate with senior operational leaders, IT, and analytics partners to align priorities, dependencies, and delivery plans
Communicate progress, insights, and results to executive stakeholders and other key partners
Build trust-based relationships across operations, technology, and finance to enable alignment and accountability
Build relationships within the ROPS organization and across diverse departments
Lead through influence, providing strategic guidance and effecting change outside of lane in the interest of bettering the overall organization
Synthesize critical analysis through oral and written communication
Directly and concisely communicate ideas, insights, risks and recommendations to executive leaders
Prepare for and facilitate executive-level presentations across various stakeholder groups
Qualification
Required
Bachelor's degree required
Minimum of five (5) years of related experience required
Experience implementing complex systems and technology solutions that span across multiple geographies along with proven change leadership
Experience with strategic planning and implementation of large, complex new initiatives
Strong knowledge and experienced practice with process improvement and project management methodologies, techniques, and processes
Preferred
Master's degree preferred
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Company
DaVita Kidney Care
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
10001+ employees
H1B Sponsorship
DaVita Kidney Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (53)
2023 (81)
2022 (74)
2021 (54)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M
Leadership Team
Javier Rodriguez
CEO
Joel Ackerman
Chief Financial Officer
Recent News
EIN Presswire
2025-12-16
2025-12-11
2025-12-11
Company data provided by crunchbase