Golf Management Internship, PGM - 2026 jobs in United States
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Erin Hills Golf Course · 3 months ago

Golf Management Internship, PGM - 2026

Erin Hills Golf Course is seeking a Golf Management Intern for the 2026 season. The intern will function in all areas of daily operations, including customer service, reservations, and assisting with on-course play to enhance the guest experience.

Sports
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Culture & Values

Responsibilities

Greeting all overnight guests - assisting with luggage and valet service
Greeting all golfing guests - assisting with golf bags, caddies, directions & parking
Managing the Practice facility and the Drumlin putting course
Moving & tracking luggage for overnight guests – arriving and departing
Stocking and maintenance of the locker rooms on property
Preparing guests luggage, golf clubs, and vehicles for departure
All other tasks defined in golf operations handbook and by MOD
Answer incoming calls and assist with reservations, confirmations, room need requests, and questions
Understands and communicate the history, products, and services of the golf course
Sell, process, and confirm room reservations using selling techniques and strategies
Answer incoming calls within three rings with appropriate greeting
Maintain knowledge of current course events, activities, and hours of operation as well as dining options currently available
Register all daily golf guests and provide guest all facility information
Function as a working member of the golf shop staff
Manage tee sheet, Point of Sale (POS), and all other computer functions
Sell merchandise and be educated in merchandise sales techniques and products
Greet guests warmly and perform registration procedures
Provide guests with appropriate room assignments, room keys, directions to the rooms, while up-selling when appropriate
Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary

Qualification

Golf management softwarePoint of Sale (POS)Hospitality experienceCustomer servicePhysical stamina

Required

Be able to lift 50 lbs. on a daily basis
The ability to stand up to 8 hours a day
The ability to work productively at a desk/computer for 6-8 hours a day

Preferred

Prior experience in the golf course or club industry is preferred or
Completed or enrolled in an accredited hospitality or PGM program
Previous golf management software and operating a POS system preferred

Company

Erin Hills Golf Course

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Erin Hills Golf Course is a recreational facilities company that offers golf shop and lodging services.