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NYC Health + Hospitals · 8 hours ago

Director of Risk Management

Brooklyn, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$200K/yr - $200K/yr

4+ years exp

NYC Health + Hospitals is dedicated to delivering high-quality health services, and they are seeking a Director of Risk Management to oversee the daily operations of the risk management department. The role involves assessing risks affecting patient safety, ensuring compliance with regulations, and developing strategies to improve service quality.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

Responsibilities

Leads the day-to-day operation of the department and risk management prevention and control program, following guidelines and regulatory requirements and monitors overall effectiveness of the program and departmental activities

Partners with senior leadership and other key stakeholders to define the strategic direction and operational plan for advancing risk management programs, ensuring alignment with the System’s mission, values, and business goals

Develops and implements quality assurance program and related services, and establishes program and service goals and priorities. Identifies problems and recommends and/or implements standard, cost effective measures for service improvement

In consultation with appropriate staff, conducts ongoing review of existing policies and standard operating procedures to identify gaps or discrepancies and implement revisions, as necessary, and reviews and evaluates patient and public safety policies, procedures, and standards

Oversees various committees, assessing and predicting changes in risk. Conducts research and studies to identify and analyze trends in risk and may participate in special risk studies

Compiles, reviews and interprets risk data, and presents key findings to various committees and other stakeholders and creates strategies and recommendations for interventions and appropriate control measures

Serves as a principal advisor and key resource to senior leadership and other parties, and as liaison between appropriate agencies, on all matters pertaining to patient and public safety, risk assessment, and other factors relating to security excellence

Investigates accidents and incidents involving safety matters and promptly reports to the appropriate local, state and federal public health and regulatory agencies. Analyzes and documents accidents and incidents, utilizing appropriate tools and other applicable methods of analysis, to identify contributing factors and other safety concerns

Partners with senior leadership to develop and maintain alert monitoring and reporting procedures and to create strategies and action plans to address potential risks, reduce the likelihood of these risks, and lessen the impact of risks if/when they occur

Prepares and/or actively participates in the development of the fiscal year expense, revenue and operating budgets. Ensures operations run within budgetary guidelines, reviews budget requests for risk management services and monitors all risk management-related expenses and purchases

Collaborates with appropriate parties to identify organizational needs; monitors staff and resource utilization and makes adjustments required to ensure that initiatives and staff are supported with appropriate resources

Assists in the development of training programs and provides orientation, training, and guidance to staff. Routinely assesses staff learning needs, identifying gaps and evaluating the quality and effectiveness of the programs. Implements necessary changes in trainings and development to maximize productivity, effectiveness and efficiency of staff

Provides education and information on patient and public safety protocols and prevention techniques to clinical and non-clinical staff, community members, patients and caregivers

Ensures ongoing compliance and maintenance of the NYC Health + Hospitals policies and procedures with national standards and other applicable external regulatory requirements, guidelines and accreditation authorities, as well as safety and quality management standards. Maintains an Environment of Care under accreditation standards by ensuring ongoing maintenance of all required departmental regulatory accreditations

Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required

Performs other related duties, as directed

Qualification

Risk ManagementQuality AssuranceData AnalysisHealthcare AdministrationLeadershipTraining DevelopmentCommunicationCollaboration

Required

Master's degree from an accredited college or university in Risk Management, Health Administration, Business Administration or in a related health care specialization, and three (3) years of experience in risk management, control, and prevention, leading and implementing quality and risk management programs, managing and analyzing risk data, and performing other functions related to risk management in a hospital or a health care setting, one (1) year of which must have been in a responsible administrative, managerial or supervisory capacity

Bachelor's degree from an accredited college or university in fields, as described in '1' above, and four (4) years of risk management experience, as described in '1' above, two (2) years of which must have been in a responsible administrative, managerial or supervisory capacity

Bachelor's degree in the disciplines as described in '1' above; and two (2) years of clinical, patient care or equivalent experience in a hospital or health care setting, plus two (2) years of related experience, as listed in '1' above, one (1) year of which must have been in a responsible administrative, managerial or supervisory capacity

A satisfactory equivalent of education, training, and/or experience

Certified Professional in Healthcare Risk Management (CPHRM) or current license and registration to practice as a Professional Nurse, Nurse Practitioner or other similar clinical designation, may be substituted for one (1) year of experience, however, all incumbents must have at least a bachelor's degree and one (1) year of responsible administrative, managerial or supervisory experience, as described in '1' above