NYC Department of Social Services · 1 month ago
LEAVE OF ABSENCE CONSULTANT
Manhattan, NY
Full-time
Onsite
Mid Level
4+ years expNYC Department of Social Services is dedicated to fighting poverty and addressing homelessness in New York City. They are seeking a Leave of Absence Consultant to manage long-term leave cases, ensuring compliance with agency policies and facilitating communication with various city agencies.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Appropriately refer long-term leave of absence cases to OSR’s Employee Discipline Unit, by exercising proper judgment when employees on long-term leave of absence do not comply with agency leave rules and regulations; thoroughly monitor leave cases, and promptly refer employees to the Employee Discipline Unit, when necessary/required
Accurately process employees’ request for long-term leave of absence personnel transaction in the New York City Automated Personnel System (NYCAPS); thoroughly review and assess long-term leave case documentation, to determine leave eligibility, eligibility for certain agency payroll programs, and determine the proper actions to take in the NYCAPS system; secure proper authorization from LOAU management, prior to processing the aforementioned personnel transactions; utilize PMS, NYCAPS, CityTime, WMS, HRA One Viewer, ERSUS (internal LOAU tracking database) and the Employee Online Requests system in processing long-term leaves of absence personnel transactions
Prepare agency letters and memos for distribution to employees on long-term leaves of absence, and for distribution to other OSR divisions/units, such as Payroll and Timekeeping Administration
Interpret those agency policies and procedure governing the long-term leave of absence process/general agency policy and procedure, possess expertise/knowledge/information to when providing advisement and customer service to employees who are out on long-term leaves of absence
Liaise with other city agencies directly involved in the long-term leave of absence process (i.e. Department of Citywide Administrative Services (DCAS) and NYCAPS); liaise with multiple agency divisions/units, (i.e. Payroll Administration, Timekeeping Administration, the Employee Discipline Unit, the Office of Legal Affairs, etc.), to ensure that current leave request/leave information for affected staff member is data-entered to reflect correct leave and pay information, by providing status updates/accurate information on LOAU long-term leave of absence cases clearly, comprehensively and concisely
Research/identify problems and provides feedback, solutions and recommendations that will improve/enhance the agency’s current long-term leave of absence procedure; consults/confers with the DCAS and NYCAPS for clarification on policies and procedures in administering and expediting long term leave of absence requests
Secure required information and/or documentation regarding employees who request a long-term leave of absence, by collaborating with the Human Resources Business Partners (HRBPs) and location supervisors, to resolve issues/problems that may impact the efficient processing of an employee’s long-term leave of absence request
Administer various agency grants and programs, such as the Special Extended Sick Leave with Pay (3.5) grant and the Dedicated Sick Leave Program, in accordance with agency policy and procedure
Respond to requests for information made by employees or agency division/units, regarding the long-term leave of absence procedure or long-term leave of absence cases, in a prompt, clear and accurate manner
Qualification
Required
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above
Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above
Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
Business Insider
2026-01-19
2025-12-25
Government Technology US
2025-12-09
Company data provided by crunchbase