NYC Department of Social Services · 3 weeks ago
EXECUTIVE DIRECTOR, FINANCIAL REVIEW & CLAIMS MANAGEMENT
Manhattan, NY
Full-time
Onsite
Lead/Staff, Director/Executive
4+ years expNYC Department of Social Services is responsible for the integrity of social services programs administered by the city. They are seeking an Executive Director to manage operational activities related to financial review and claims processing, ensuring compliance with policies and overseeing program implementation.
ConsultingGovernmentNon ProfitSocial
No H1B
U.S. Citizen Only
Responsibilities
Manage, plan and develop the operational activities of DFRP, ICP and SNAP-CR Directors as they administer their specific program areas which are responsible for initiating adverse actions on cash assistance cases due to information obtained via computer matches, sanctioning individuals who fail to cooperate with child support requirements, seek reimbursement of interim cash assistance paid to participants who then receive supplemental security income (SSI) payments, and evaluate & develop all potential overpayments
Provide and maintain intra/inter departmental communications and liaison between various agencies/departments such as DART, MAP, OCSS, OLA, OTDA, NYS Dept. of Health, DARB, MIS, AO-Systems, BFI, ACS, Dept. of Correction, Fair Hearing, Food and Nutrition Services (FNS) and other outside agencies, organizations and committees
Identify program needs, potential at-risk situations or new techniques to maximize recovery efforts and spearhead the implementation of newly developed or revised computer programs, system enhancements and new procedure or guidelines as administrative, operational or policy changes require
Direct and oversee the implementation of administrative and legislative directives, policies and procedures issued from the Mayor’s Office, DSS/HRA, or the Chief Accountability Officer as they relate to the mission and methodology of DFRP, ICP and SNAP-CR
Establish criteria and high-quality standards, policies and procedures that comply with current federal, state and city laws/statutes, rules and regulations
Communicate the status of ongoing projects, completion results, and the amounts of all monies recovered and saved through successful interventions to the Assistant Deputy Commissioner of the Revenue Division
Meet with upper management to discuss ongoing activities and progress as they relate to the Office of Revenue’s mission. Provide narrative and statistical reports and presentations that communicate all current and future projects. Recommend changes in administrative policy and procedures for a more efficient and productive division
Qualification
Required
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in '1' above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in '1' above
Preferred
Ability to critically assess operational issues, use evaluation techniques and conduct research to develop effective corrective actions and policies designed to improve performance & operational efficiency
Excellent supervisory and technical skills to plan and monitor projects undertaken by assigned staff
Strong analytical and decision-making abilities
Excellent verbal and written communication skills
Knowledge of applicable federal, state and city laws, regulations, policies and procedures
Working knowledge of HRA/DSS systems such as DARB, HRA One Viewer, WMS, Lexis-Nexis, POS, SOLQ, FHIS, CAMS, PAM, ICP Web, DFRP Tracking, IRIS, FHEMS
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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