Bronson Healthcare ยท 3 weeks ago
Referral Coordinator - Financial Clearance/Central Auth - Sun-Thurs 1100-1930
Greater Kalamazoo Area
Full-time
Onsite
Entry Level
1+ years expBronson Healthcare is a compassionate and resilient organization dedicated to serving its community. The Referral Coordinator is responsible for coordinating all aspects of the referral process, ensuring effective communication between patients, physicians, and insurance companies.
Health CareHospitalMedicalNon ProfitPrimary and Urgent Care
Responsibilities
Maintain patient confidentiality
Maintain excellent customer service, including problem-solving payor issues
Manages electronic health record referral/order work queues according to office/provider preference and the needs of patients
Coordinates and schedules referral activity
Obtains accurate billing and demographic information
Assures prior authorization for requested services under payer guidelines
Communicates delays/denials to ProHealth team and employer
Process referrals by CPT, ICD-9 coding
Participates in case management meetings
Additional duties based on department
Qualification
Required
High school diploma or general education degree (GED) and 1-2 years related experience and/or training required
Knowledge of medical terminology, and CPT, ICD-9 coding
Must have excellent computer skills (i.e. Microsoft Office, Medic)
Must have excellent verbal and written communication skills
Ability to maintain positive customer service
Ability to establish effective working relations with office staff and employees in a team environment
Must maintain the highest level of confidentiality
Effective prioritization skills and ability to manage time independently
For ProHealth ONLY - Medical Assistant Registry or Certification, or LPN license in the state of Michigan required within 90 days of hire
Preferred
Successful completion of a Medical Assistant or LPN program preferred
Current Medical Assistant Registry or Certification, or LPN license preferred (must be in good standing and valid in the state of Michigan)
Company
Bronson Healthcare
Bronson Healthcare is a not-for-profit, group healthcare organization that provides services ranging from primary care and emergency care.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Manns
President & Chief Executive Officer
Recent News
2025-10-27
2025-10-20
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