IEHP · 2 weeks ago
Supervisor, Claims Processing - Covered California
IEHP is committed to healing and inspiring the human spirit, and they are seeking a Supervisor for Claims Processing in Covered California. This role provides oversight of claims staff and ensures compliance with regulations while developing best practices to optimize claim processing quality.
Health CareHealth DiagnosticsHospital
Responsibilities
Provides daily oversight of claims staff, business processes and inventory management
Ensures that the claims team follows state/federal regulations and standard operating procedures
Develops best practices to optimize claim processing quality
Evaluates professional skills of team members and provides appropriate work assignments
Resolves claim payment issues and quality oversight
Qualification
Required
Minimum of four (4) years of medical claims processing experience, of which at least two (2) years of experience in a supervisory capacity leading a team
This should also be inclusive of three (3) years of experience in a managed care environment
The person in this role should also be experienced in benefit and financial matrix interpretation
Experience in an HMO or Managed Care setting
Medicare, Commercial and/or Medi-Cal experience preferred
Prior experience in a lead role or customer service environment is a plus
High School diploma or GED required
A thorough understanding of claims industry and customer service standards
Knowledge in CMS, DHMC and DHCS regulatory guidelines including AB1455
Extensive knowledge of ICD-9, ICD-10, CPT, and Revenue Codes
Solid understanding of the DHCS, DMHC and CMS rules and regulations governing claims adjudication practices and procedures desired
Knowledge in Commercial and Exchange policy and procedures
Principles and techniques of supervision and training
Knowledge of medical terminology and understanding of healthcare claims
Analytical skills with emphasis on time management, database maintenance, spreadsheet manipulation, and problem solving
Strong writing, organizational, project management, and communication skills proficiency required
Excellent interpersonal and communication skills
Must have a high degree of patience and ability to lead a large team of professionals
Preferred
Bachelor's degree from an accredited institution preferred
Benefits
Telecommute schedule
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance
Company
IEHP
With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans, the largest not-for-profit Medicare-Medicaid public health plan in the country, and for the fourth year in a row, certified as A Great Place To Work®.
Funding
Current Stage
Late StageTotal Funding
$32.38M2021-02-04Grant· $32.38M
Leadership Team
Recent News
PR Newswire
2025-11-11
2025-09-19
2025-09-18
Company data provided by crunchbase