Equinix · 15 hours ago
Senior Director, Commercial Operations, GTM
Redwood City, CA
Full-time
Onsite
Director/Executive
$200K/yr - $300K/yr
15+ years expEquinix is the world’s digital infrastructure company®, focused on enabling innovations that enrich work and life. The Senior Director of Commercial Operations will lead a global team to enhance sales processes, drive operational excellence, and manage a diverse team to support commercial operations effectively.
Cloud Data ServicesData CenterInformation TechnologyInfrastructureInternetSoftware
Responsibilities
Define and execute the vision for Commercial Operations, ensuring alignment with global sales strategy and segmentation models
Partner with Sales, GTM Ops, and IT (Lead-to-Cash) to optimize deal flows and implement automation in CRM (Salesforce) without disrupting existing processes
Develop a location strategy and staffing model to support a “follow-the-sun” approach for global functions like Bookings, Novations, and Terminations
Oversee Commercial Opportunity Management (COM) and related functions, ensuring timely and accurate support for opportunities and quotes
Drive process improvements across the Lead-to-Cash journey, leveraging technology to streamline workflows and enhance productivity
Establish KPIs and performance metrics to monitor efficiency, SLA adherence, and capacity utilization
Lead the transition to a more automated and efficient operating model, refining roles and responsibilities as technology evolves
Champion adoption of new processes and tools across regions, ensuring consistency and inclusion of local requirements
Foster collaboration across global and regional stakeholders to accelerate deal velocity and improve customer experience
Manage and develop a diverse team of ~190 professionals, creating an inclusive, high-performance culture
Drive talent development, coaching, and engagement strategies to build future-ready capabilities
Qualification
Required
15+ years of experience in Commercial Operations, Sales Operations, or related fields
Proven track record in leading large-scale operational teams and driving transformation initiatives
Expertise in CRM systems (Salesforce), automation, and global process design
Strong strategic thinking, stakeholder management, and change leadership skills
Benefits
Employee Assistance Program
Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members.
Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge.
Company
Equinix
Equinix is an internet company that provides data center services for companies, businesses, and organizations.
10001+ employees
H1B Sponsorship
Equinix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (113)
2024 (157)
2023 (117)
2022 (121)
2021 (179)
2020 (122)
Funding
Current Stage
Public CompanyTotal Funding
$4.27BKey Investors
Elliott Management Corp.Crosslink Capital
2025-11-19Post Ipo Debt· $499.92M
2025-07-22Post Ipo Equity
2025-03-17Post Ipo Debt· $374.96M
Leadership Team
Adaire Fox-Martin
CEO
Keith Taylor
Chief Financial Officer
Recent News
2025-12-24
Computer Weekly
2025-12-24
Company data provided by crunchbase