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Renewing Management, Inc. · 3 weeks ago

Work Order Specialist/Apartment Maintenance Technician

Marion,IN,US

Full-time

Onsite

Entry Level

1+ years exp

Renewing Management, Inc. is a company dedicated to transforming communities across Indiana. The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service while performing various maintenance tasks.

ConstructionHome RenovationProperty ManagementRentalRental Property

Responsibilities

Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues

Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.)

Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc

Turn all vacant units, as assigned, including painting, cleaning, and maintenance

Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy

Complete preventative maintenance activities and update records of those activities

Maintain records of maintenance performed in all units and update property software

Maintain all tools, equipment, and replacement parts in working condition

Provide service and maintenance for all common areas and amenities

If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc

Communicate openly with other team members regarding work priorities and the state of projects

Coordinate special projects as directed

Ensure safety protocol is being followed

Other duties as assigned

Qualification

Mechanical aptitudePlumbing systemsElectrical systemsHVAC systemsEPA Universal certificatePool maintenance experienceSelf-directionPrioritization skillsEffective communication

Required

On-call availability on nights and weekends

Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc

Communicate effectively and courteously with residents, staff and vendors

Ability to self-direct and prioritize activities

Ability to work in adverse weather conditions

Hand tools necessary to do the job

High school diploma or equivalent is required

1 to 3 years of work-related experience is required

Constant need (66% to 100% of the time) to perform the following physical activities: Walking/Standing/On Feet, Bend/Stoop/Squat/Kneel, Climb Stairs, Push or Pull, Reach Above Shoulder, Climb Ladders, Grasp/Grip/Turning, Finger Dexterity, Writing, Lifting/carrying

Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents, and see small detail when performing routine maintenance duties

Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents

Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents

Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors

Constant need (66% to 100% of the time) to work indoors

Frequent need (33% to 66% of the time) to work outdoors in all conditions, often for extended periods of time

Frequent need (33% to 66% of the time) to work in awkward and confining positions

Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc

Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action