Aspen Insurance Group · 2 months ago
Senior Claims Adjuster
Aspen Insurance Group is a leading, diversified specialty insurance and reinsurance company. They are seeking a Senior Claims Adjuster to ensure high-quality claim handling in the US Casualty Claims Unit, focusing on investigating, evaluating, and resolving complex claims.
Insurance
Responsibilities
Ensure high-quality claim handling in the US Casualty Claims Unit
Investigate, evaluate and resolve new and existing high-profile complex claims, including Excess & Primary Casualty Claims
Manage, document, and organize all claims/cases assigned
Negotiate and resolve claims effectively and efficiently
Hire and manage defense and coverage counsel, and any other external resources
Evaluate and process claims estimates and paid claims values in accordance with policy terms and conditions
Drive continuous improvement in the use of TPA’s and third-party experts
Contribute to, monitor, and advise on plan developments for relevancy, compliance, and optimal delivery
Provide expert technical support across the claims function
Develop and present recommendations to improve claims systems and processes
Champion collaboration with internal stakeholders to resolve issues and implement initiatives
Engage with the wider market to promote the Aspen brand and claims reputation
Produce regular statistical and analytical claims information for effective monitoring
Act as a referral point to other members of the global claims team on specific tasks or in the absence of appropriate Portfolio Head of role owner
Qualification
Required
5+ years of a proven track record of working in a Claims environment within a specialized/complex Claims area (Excess and Casualty.)
At least 1 year of experience with New York Labor Law Claims preferred
Adjuster Licenses in most US states. (New York and Florida are required.) Texas is preferred
Recognized qualification(s) and/or good practical knowledge of the insurance regulatory framework
Strong commercial experience of the general insurance industry and claims trends to be able to provide expert advice and opinion where required
Able to navigate and assimilate complex technical data applications and sources strong investigative skills
Negotiation, influencing and collaboration skills
Attention to detail with a track record of delivering service excellence via detailed and technical processes
Able to work independently and in a team environment
Proficient in MS Office applications; Word, Excel, and PowerPoint
Preferred
At least 1 year of experience with New York Labor Law Claims preferred
Texas is preferred
Company
Aspen Insurance Group
In a complex world, Aspen (NYSE: AHL) provides the clarity to see risks as opportunities, not fears.