Terra West Management Services · 2 months ago
House Person- Sands of Kahana
Terra West Management Services is seeking a House Person to join their Resort Housekeeping team. The role involves assisting the housekeeping department to ensure smooth operations and delivering excellent service to guests, contributing to memorable experiences during their stay.
Real Estate
Responsibilities
Arriving on time for all scheduled shifts in proper uniform, including nametags and with a great Smile
Seize radio and assignment sheet every morning
Review assignment sheet and update completed assignments
Remove stains, scuff marks, and dust from baseboards, ledges and corners
Promptly answer all guest requests and deliver items in a timely manner
Maintain assigned area Guest Hallways clean by removing trash and debris
Assist guest room attendant by removing all soiled linen and trash from room( Up to 30 rooms)
Inspect condition of all sofa bed; ensure they open properly, no stains and damages
Check under furniture for debris and remove if present; reposition furniture to correct floor plan
Remove rollways and cribs, miscellaneous items from the hallway and store them properly
Vacuum corridors; remove dust, spots and smears from windows; dust light fixtures and ac covers
Sweep and mop all assigned area staircase, removing debris (paper, gum, cigarettes, etc.)
Ensure security of hotel property, by door being locked
Handle guest/ owners complaints by ensuring guest satisfaction
Clear out the linen room at the end of the day by remove soiled linen and leaving it in the designated area for it to be picked up
Turn in radio and a filled out worksheet at the end of the day
Ensure preventive care of equipment and supplies
Complete all special assignments including deep cleans, but not limited to clean ceiling fans, air conditioning vent grids, spot clean walls and door frames, for all guestrooms, remove dust, spots, and smears from mirrors, ledges, and frames , stains and marks from all baseboards, ledges, and corners
Clean carpet in assigned guestrooms with the proper machine
Adhere to all appearance and uniform standards
Maintain an open line of communication with the department
Report all facility issues
Comply with all safety protocol
Assist in receiving supply , keep your storage rooms complete & clean from Debris
Must be able to maintain mobility and work in varying temperatures (Indoors and Outdoors)
Maintain a flexible work schedule according to the occupancy levels
Ability to accept performance feedback in a professional manner
Qualification
Required
Six (6) months experience in some area of housekeeping or janitorial preferable
Basic knowledge on handling devices and radios
Ability to work flexible shifts including nights, holiday and weekends
At least 18 years of age
Capability to understand fundamental English
Working knowledge of chemicals/ cleaning supplies including Safety Data Sheet and OSHA regulations, preferable