LifeLong Medical Care ยท 2 weeks ago
Supportive Housing Program Director
Oakland, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$105K/yr - $120K/yr
5+ years expLifeLong Medical Care is dedicated to providing quality healthcare services, and they are seeking a Supportive Housing Program Director to lead their supportive housing initiatives. This role involves strategic leadership, oversight of program performance, and collaboration with various stakeholders to ensure effective housing retention services.
Health Care
Responsibilities
Supervise, coach, and support Program Managers overseeing housing retention case management teams
Lead recruitment, onboarding, training, and professional development efforts for supportive housing leadership staff
Conduct regular supervision, performance evaluations, and corrective action processes with and for Program Managers
Foster a positive, inclusive, and collaborative team culture that reflects organizational values and client-centered care
Ensure supportive housing programs consistently implement Housing First practices, trauma-informed care, and culturally responsive services
Provide leadership for program-wide case conference structures, housing stability meetings, and multidisciplinary collaborations
Oversee coordination between case management teams, property management, and resident services to resolve lease compliance issues, behavioral challenges, and building-level concerns
Develop and monitor program policies, procedures, and service models to ensure alignment across supportive housing sites
Respond to escalated client or program crises, providing guidance to Program Managers and staff on risk management and de-escalation
Oversee program data collection, quality assurance, and reporting for multiple housing program funding streams
Monitor outcomes and performance indicators, ensuring accuracy and timeliness of documentation, and compliance with contracts and funder requirements
Lead program evaluation efforts, identify trends, and implement improvements that strengthen housing stability outcomes, staff retention, and staff satisfaction
Partner with the finance and contracts teams to ensure program budgets, expenditures, and deliverables are met
Serve as the organizational lead for supportive housing partnerships, including collaborations with property management, funders, resident services providers, and community-based organizations
Represent supportive housing at internal leadership meetings, external coalitions, and with local government and funder partners
Identify and pursue opportunities for program development, funding, and innovation to expand supportive housing capacity
Work closely with agency leadership to integrate supportive housing services within the broader continuum of homeless services
Champion equity, inclusion, and anti-racist practices in all aspects of supportive housing operations
Qualification
Required
Minimum of 5 years of progressively responsible leadership experience in supportive housing, homeless services, or related social services
At least 3 years of supervisory experience managing Case Managers and Team Leads
Deep knowledge of Housing First, harm reduction, trauma-informed care, and best practices in housing retention
Proven experience with program development, contract management, and budget oversight
Strong skills in staff supervision, coaching, team-building, and performance management
Excellent ability to collaborate across multidisciplinary teams and external partners, including property management
Strong organizational, analytical, and communication skills; ability to use data to drive decision-making
Commitment to social justice, equity, anti-racism, and serving individuals with complex barriers to housing stability
Preferred
Bachelor's degree, preferably in Psychology, Social Services, Human Services, Public Health or another related field
Benefits
Medical
Dental
Vision (including dependent and domestic partner coverage)
Generous leave benefits including nine paid holidays
Flexible Spending Accounts
403(b) retirement savings plan
Company
LifeLong Medical Care
LifeLong Medical Care provides high-quality health and social services to underserved people of all ages.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David B. Vliet, MBA
Chief Executive Officer
Brent Copen
Chief Financial Officer
Recent News
NORTHEAST - NEWS CHANNEL NEBRASKA
2024-05-19
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