Terra West Management Services · 1 month ago
Inspector/Inspectress - Tahiti Village
Terra West Management Services is a hospitality and lifestyle company that inspires ‘lasting togetherness’ through their brands and products. The Inspector/Inspectress role focuses on ensuring quality assurance standards in housekeeping by inspecting units, assisting management, and providing excellent service to guests and team members.
Real Estate
Responsibilities
Provide prompt and courteous service to guests, co-workers and housekeeping team members
Inspects all rooms as assigned to ensure they are in accordance with the level of quality for the resort. In a timely manner to reach check in time goals
Performs written inspections on units as designated by management
Cleans units and public common areas as assigned, Update room status appropriately via device
Document the results of the room inspections, resolves deficiencies, and writes work orders for maintenance issues and report damages to management. Reports any quality concerns to management
Ensure all room inventory is at approved levels. Replaces any missing inventory items in the units
Reports any suspicious activities to management and security
Ensures all assets and supplies for the department are secure in storage at all times
Assists management in maintaining an accurate inventory of linen and supplies
Works closely with employees to set example and to insure efficient productivity
Follows and assists with training employees on Safety and Security procedures to protect and ensure the safety of our guests, employees and assets
Assists with re-training housekeeping team on daily duties; may perform cleaning duties based on business volume and the resort’s needs
Maintain a flexible work schedule based on business needs
Perform all other job requests as assigned by management
Qualification
Required
Basic math skills
Preferably 2 years of housekeeping experience
Effective oral and written communication skills in English
Must have professional appearance