SERVPRO of Howard County · 3 weeks ago
Experienced Restoration Project Manager in Washington County
SERVPRO of Howard County is seeking an Experienced Restoration Project Manager to join their team in Hagerstown, MD. This role focuses on managing customer experiences, coordinating project crews, and ensuring adherence to safety guidelines while providing opportunities for career progression and development.
Responsibilities
Manage the overall customer experience, ensuring satisfaction and tracking reviews
Provide prompt responses to potential customers, demonstrating priority and professionalism
Coordinate crews and resources for active projects, overseeing project scopes and estimates
Maintain clear communication with clients, teammates, vendors, and insurance representatives
Oversee production expenses, including equipment, vehicles, and material assets
Ensure adherence to safety guidelines and risk management practices
Participate in the recruitment, hiring, and training of production teammates
Qualification
Required
Ability to work a 24/7/365 job
High school diploma/GED
Valid driver's license
Ability to lift 50-100 pounds regularly
Comfort working in various environments (e.g., crawl spaces, attics)
Travel flexibility, including local and out-of-state trips when necessary
Successful completion of a background check
Preferred
Previous experience in cleaning/restoration preferred
IICRC certifications preferred
Xactimate® experience is a PLUS!
Benefits
401(k)
Company car
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Sick, vacation, and holiday pay (PTO)
Health, dental, & vision insurance plans
Critical illness & accident plans
Life insurance
Paid training
Career progression
Internal promotional opportunities
Uniforms provided
Equipment and tools provided
Company
SERVPRO of Howard County
SERVPRO® of Howard County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage.
Funding
Current Stage
Early StageCompany data provided by crunchbase