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Agilix Solutions · 1 day ago

Field Service Technician

Memphis, TN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Agilix Solutions is seeking a Field Service Technician to deliver Rockwell and Agilix services related to installed and storeroom assets, low voltage drives, and troubleshooting. The role involves coordinating services, building customer relationships, and delivering reports and recommendations.

CommercialIndustrial

Responsibilities

Coordinate and Perform Rockwell Install Base Evaluations (IBEs), Drive Startups (DSU), and other ancillary Authorized Service Provider (ASP) services as needed

Coordinate and perform Agilix Services not exclusive or limited too: Thermography audits, Motor-Circuit Analysis, and standard troubleshooting (Third-party items are to be discussed before engagement)

Ability to work cross functionally and collaborate as a team with Rockwell Services Resources and Sales resources within Agilix and Rockwell organizations

Work closely with the Field Service Specialist

Ability to build positive relationships with customers

Ability to deliver concise reports, proposals, and recommendations to customers to meet needs and goals

Qualification

Industrial Control SystemsPLCHMI/SCADARockwell AutomationSafe work practicesWindows navigationCustomer relationship buildingTeam collaboration

Required

2-5 years field or plant experience

1+ years of experience of working with Industrial Control Systems including PLC, HMI/SCADA, Motor control, and software (Rockwell or comparable) in a plant environment

Experience with safe work practices in an industrial environment including personal protective equipment (PPE)

Basic understanding and navigation of technology around Windows, IPAD or Surface, laptops, etc