CDW · 2 hours ago
Program Manager (Contract Manager)
CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers. The Program Manager leads a team of Contract Management professionals, ensuring compliance with contracts and maximizing revenue and profit through effective contract management and customer support.
AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
Responsibilities
Supervise Contract Analyst and/or Deputy Program Manager coworkers
Lead all efforts to operationalize and market contracts
Respond to customer requests for audit and project manage process
Conduct internal audits to measure regulatory and operational compliance
Provide preliminary dispute resolution to ensure customer satisfaction
Conduct presentations to senior leadership internally and externally
Maximize contract productivity and profit
Educate sellers, partners, and customers on proper contract usage
Draft and negotiate master sales agreements, special programs, teaming agreements, amendments, addenda, and other contractual documents, as needed
Conduct performance review of all existing and expiring agreements, make recommendations regarding strategic enhancements, and lead renewal efforts
Conduct business reviews with the business and customers, as necessary
Ensure compliance of all service levels committed to as part of contracts assigned
Qualification
Required
Bachelor's Degree
Four (4) years of relevant contracts management experience
Effective communication skills (verbal and written)
Experience presenting to senior and executive level management
Strong problem-solving skills
Strong project management skills
Proven success in negotiating complex contract matters
Knowledge of standard procurement contracting and proposals process
Ability to develop, analyze, and interpret complex statistical data and/or to develop contracting strategies based on this information
Ability to work effectively and collaboratively to solve contract matters and drive desired business outcomes
Operates autonomously with minimal guidance required
Ability to influence decisions and motivate positive change
Impeccable attention to detail and produces high quality work product
Experience with handling sensitive, confidential matters appropriately
Proficient in MS Excel, Word, Outlook, PowerPoint and Access
Ability and willingness to travel 10% or as needed to other CDW locations, meeting and client site
Preferred
Five (5) or more years of IT industry contract management experience
Experience with E-Rate
Knowledge of CDW/G Business Systems
Advanced in MS Excel, Word, PowerPoint, and Access
Served as a team leader or influencer in previous roles
Experienced presenter and/or trainer
Contract negotiation experience
Benefits
Annual bonus target of 5% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Company
CDW
At CDW, we know how to make technology work so people can do great things.
H1B Sponsorship
CDW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$58.74M2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown
Recent News
Government Technology US
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