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Kuehne+Nagel · 1 day ago

National Air Logistics Aerospace Operational Care Supervisor

East Point, GA

Full-time

Onsite

Senior Level

Kuehne+Nagel is a global leader in logistics, playing a vital role in optimizing processes for efficient inventory and shipment movement. The National Air Logistics Aerospace Operational Care Supervisor is responsible for managing the day-to-day operations of the Operational Care Team, ensuring excellent customer-centric execution while maximizing profitability and driving business development.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

To supervise the Operational Care center team under their direct management

To ensure operational excellence through high-quality shipment/process management

To monitor operational performance and increase data and execution quality according to all KN requirements

To resolve problems escalated by a team member or any other stakeholder, sustainability

To maximize profitability through cost optimization

To act as first level escalation point of contact for the team

To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed

To contribute as process owner to continuous improvements of processes and controls for lean and cost-efficient operation

To optimize operations and all systems utilization, working closely with the Optimization team, to ensure the highest levels of productivity within the organization

To support Airfreight procurement and carrier/partner relationship management

To closely cooperate with Customer Service and key account teams to gain specialized customer specific knowledge and to receive first-hand feedback about the OCC operational execution

To support Development and Customer Care teams to develop new / existing customers, and during account implementation

To increase ratio of spot quotes for AOG and Engines and control end-to-end shipment performance as part of an AOG, Engine or vertical Aerospace OCC

Qualification

Freight forwardingAirfreight operationsEnd-to-end shipment processingCost optimizationOperational performance monitoringContinuous process improvementCarrier/partner relationship managementAnalytical skillsCommercial acumenChange managementPlanning skillsExecution accuracyLocal language proficiencyAdvanced English proficiencyLeadership experienceProblem-solving skillsTime managementCommunication skillsCollaboration skillsFlexibilityAttention to detailDecision-makingOrganizational skills

Required

High knowledge of freight forwarding, airfreight operations, and import/export regulations

Strong understanding of KN products, services, systems, and processes

Ability to manage end-to-end shipment processing, including AOG (Aircraft on Ground) and engine logistics

Bachelor's degree (First University Degree) in Logistics, Supply Chain Management, Business Administration, or a related discipline

Master's degree (Second University Degree) or MBA is considered an advantage

Professional certification in Freight Forwarding / Logistics or related areas is a plus

Proficiency in cost optimization and operational performance monitoring

Familiarity with carrier/partner relationship management and procurement support

Competence in continuous process improvement and lean operations

Strong analytical and organizational skills

Effective problem-solving and time management capabilities

Demonstrated leadership experience in managing teams (direct and virtual)

Ability to organize, plan, assign, and control operational tasks

Skilled in decision-making and acting as an escalation point

Experience in change management and driving performance improvements

High attention to detail and accuracy in execution

Commercial acumen and performance-driven mindset

Flexibility and ability to work under pressure

Strong communication skills and collaboration across internal and external stakeholders

Fluent in local language and advanced English proficiency

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees

http://www.kuehne-nagel.com

H1B Sponsorship

Kuehne+Nagel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)

2021 (5)

2020 (6)