DaBella ยท 4 weeks ago
Quality Assurance - Data Entry
Austin, TX
Part-time
Onsite
Entry Level
$19/hr - $20/hr
1+ years expDaBella is one of the top industry leaders in home improvement, growing at an unmatched rate across the US. They are seeking a Marketing Quality Assurance Specialist to ensure compliance with quality communications standards and support continuous improvement efforts through audits and evaluations.
ConstructionHome ImprovementHome Renovation
Responsibilities
Meet daily call evaluation targets to uphold quality and performance standards
Attend daily team meetings and training sessions to stay updated on organizational standards, ethics, and strategies
Collaborate and work closely with other departments within the organization, primarily conducting audits for the Marketing and Sales teams
Maintain clear and effective communications within the team and across departments to ensure alignment on needs and goals
Identify challenges during evaluations and implement solutions to maintain productivity and drive results
Organize and manage resources, schedules, and data to optimize efficiency and workflow
Conduct detailed audits of calls and texts to ensure compliance and accuracy
Assist with resolving sales result corrections, bonus adjustments, and retrieving specific call records
Qualification
Required
Minimum 1 year of experience in a call center environment
Highly effective organizational skills to manage audits, maintain documentation, and ensure compliance with standards
Proficient in analyzing metrics and data to enhance performance and improve processes
Natural problem-solver with a proactive approach to overcoming challenges and driving results
Exceptional communicator, skilled in delivering clear and detailed responses across teams and departments
Dedicated to upholding organizational policies, best practices, and quality standards
Availability to work during afternoon and evening hours
Benefits
Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan
Additional Insurance Programs including:
UHC Rewards
Rally Health
One Pass Select (gym membership subscription)
VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation
80 hours of Paid Time Off annually with incremental increases
Company
DaBella
DaBella specializes in home improvement services such as roofing, siding, windows installation and bath replacement systems.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Castaldi
Chief Financial Officer
Bastian Cowsert
Chief Marketing Officer
Recent News
2025-11-19
The Business Times
2025-11-07
Sports Business Journal
2024-04-06
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