ASICS · 3 weeks ago
Team Lead (Key Holder) - Tampa
FL
Full-time
Onsite
Entry, Mid Level
$16.25/hr - $17.25/hr
2+ years expASICS is a globally recognized footwear brand committed to nurturing the world’s youth through sports. The Team Lead (Key Holder) is responsible for supervising store personnel, ensuring exceptional customer service, and achieving business results by managing the sales floor.
FinanceFinancial ServicesSportsVenture Capital
Responsibilities
Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved
Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints
Be able to retrieve product from the backroom and/or top stock using provided equipment
Monitor sales activities to ensure that customers receive satisfactory service and quality product
Support the Head Coach with training and evaluating employees to ensure sales goals are being met
Examine merchandise to ensure that it is correctly priced and displayed for maximum customer experience
Oversee the work activities of sales associate, such as cleaning and organizing product with ease to improve shopping experience
Review inventory and sales records to prepare reports for the management team
Instruct employees on how to handle difficult and complicated sales
Qualification
Required
2 years of retail experience; sporting or athletic industry preferred
Computer skills: Microsoft Suite (Word, Excel, PowerPoint)
Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and pole
Exceptional customer service skills
Uphold a positive attitude and be a team player
Knowledge of principles involved in resource allocation, and coordination of people and resources
Knowledge of basic mathematics including addition, subtraction, division, and multiplication and their applications
Knowledge of selling techniques
Ability to conduct self in a professional and respectful manner with customers and employees
Excellent verbal communication skills
Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail
High sense of urgency
Skilled at using logic and reasoning to identify alternative solutions, or approaches to problems
Ability to work a flexible schedule including holidays, nights, weekends and overtime in order to fit business needs
Must be able to stand, walk, and squat the majority of the work shift
Must be able to able to climb a ladder
Must be able to lift, move and carry up to 40 pounds
Must be able to read, count and write to accurately complete all documentation and reports
Must be able to see, hear and speak in order to communicate with employees and other customers
Vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Must be able to have manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
Company
ASICS
At ASICS, we believe in the positive benefits of movement for both mind and body.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Sullivan
President and Chief Executive Officer/Executive Officer
Emma Buggo
Collabration partner
Recent News
VC Circle
2025-05-05
Company data provided by crunchbase