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Sprinter Health · 3 weeks ago

Director of Clinical Quality and Training

United States

Full-time

Remote

Director/Executive

$145K/yr - $175K/yr

7+ years exp

Sprinter Health is an innovative healthcare startup dedicated to providing high-quality, in-home and virtual care across the country. The Director of Clinical Quality and Training will oversee clinical quality assurance, develop training programs, and ensure compliance with regulatory requirements to enhance care delivery as the company expands its services.

Health CareMedicalmHealthPersonal Health

Responsibilities

Design, implement, and oversee comprehensive clinical quality assurance programs for in-home care delivery

Establish and monitor key performance indicators (KPIs) and quality metrics for clinical services

Ensure compliance with HEDIS quality measures and support health plan partners in achieving quality targets

Lead root cause analysis and corrective action planning for quality incidents

Develop and maintain clinical protocols, standard operating procedures, and best practices

Collaborate with the Chief Medical Officer and clinical leadership on quality improvement initiatives

Oversee patient safety programs and incident reporting systems

Design and implement comprehensive onboarding and continuing education programs for all clinical team members

Develop competency assessment frameworks and ensure all clinicians meet performance standards

Oversee the creation of engaging training materials, protocols, and resources for both technical and soft skills

Lead train-the-trainer programs to build internal training capacity across regions

Evaluate training effectiveness through assessments, audits, and performance data

Partner with People/HR teams and clinical leadership on clinical workforce development initiatives

Stay current on best practices in adult learning and clinical education

Build and maintain a robust quality assurance and initiatives program with clear KPIs and reporting

Ensure all clinical operations comply with state and federal regulations, including OSHA, CLIA, and HIPAA

Maintain relationships with relevant regulatory bodies and manage audit processes

Partner closely with credentialing and compliance officer to ensure adherence to scope of practice requirements across different states

Partner with Operations, Product, and Technology teams to optimize clinical workflows

Collaborate with Customer Success teams to address partner needs around quality and training

Work with Data and Analytics teams to leverage insights for quality improvement

Support Business Development efforts with clinical expertise and quality metrics

Serve as clinical quality subject matter expert for internal and external stakeholders

Responsible for performance of quality and training teams

Build and manage a high-performing clinical quality and training team

Foster a culture of continuous improvement, learning, and clinical excellence

Provide mentorship and professional development opportunities for team members

Establish clear goals, metrics, and accountability frameworks

Qualification

Clinical degreeQuality management experienceHEDIS knowledgeTraining program developmentPatient safety principlesRegulatory complianceLearning management platformsLeadership skillsStakeholder managementCommunication skillsFast-paced environment adaptabilityMentorship abilities