NYC Department of Social Services · 1 month ago
EXECUTIVE ASSISTANT TO THE EXECUTIVE DEPUTY COMMISSIONER
Manhattan, NY
Full-time
Onsite
Mid Level
3+ years expNYC Department of Social Services is seeking an Executive Assistant to the Executive Deputy Commissioner. The role involves managing comprehensive calendars, providing administrative support, and liaising with various stakeholders to address program issues and agency business practices.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Address a broad range and high volume of priorities, questions, and issues arising such as urgent and sensitive information from both internal and external staff members and clients and accurately determines the appropriate follow-up action
Liaise with elected official offices, legal advocacy groups, community-based organizations, HRA clients, and the public to assist with addressing program issues and agency business practices
Support the Executive Deputy Commissioner and the office of the Chief Special Services Officer with managing internal and external priorities and provides administrative support to Special Services with priority assignments as necessary
Document, facilitate, and track complaints routed to the Office of the Chief Special Services Officer by various sources, including clients, elected officials and legal advocacy groups
Manage comprehensive calendars: scheduling appointments, meetings, interviews, events, and anticipates needs for the Executive Deputy Commissioner and other key members of the office of the Chief Special Services Officer
Ensure the travel needs of the leadership staff of Special Services are taken care of, including coordinating, booking, and submitting travel packages
Provide administrative support and office management including ordering supplies and ensuring office equipment is maintained and service
Coordinates with other DSS areas to ensure technology needs, facilities, and logistic support for meetings and events, including arranging catering and working with external speakers
Work with DSS staff to coordinate all office management requests such as technology needs, facilities, office supplies and logistic support for large scale meetings such as with senior staff that may require catering and working with external speakers
Qualification
Required
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above
Education and/or experience equivalent to '1', '2', or '3' above. However, all candidates must possess the one year of administrative or supervisory experience as described in '1' above
Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years
Preferred
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build and maintain professional relationships
Expert level written and verbal communication
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of community/client service and response
Demonstrated ability to achieve high performance goals and meets deadlines in a fast-paced environment
Advanced proficiency in Microsoft Outlook, Word, Excel, and Power Point
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
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