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Pet Food Express · 1 month ago

Warehouse Office Administrator

Oakley, CA

Full-time

Onsite

Entry Level

$27/hr - $29/hr

2+ years exp

Pet Food Express is a leading California-based pet specialty retailer committed to improving the lives of pets and their owners. The Distribution Center Office Administrator provides essential administrative support, acts as the first point of contact for visitors, and performs various clerical tasks to ensure smooth operations within the distribution center.

AgricultureE-CommerceFood and BeverageRetail

Responsibilities

Provide reception, clerical and administrative support under the direction of the VP and HR Business Partner (HRBP)

Professionally greet visitors including, but not limited to, employees, vendors, and applicants

Maintain visitor log in sheets; ensure every visitor signs in and out of the facility

Maintain Employee badges and enforce building access policy; ensure all employees are in possession of and using their assigned badges to access the facility. Address employees who "piggyback" and/or allow others to follow them into the facility without tagging in, and provide feedback/follow-up to the VP, HR, Safety/Security team as necessary

Perform routine clerical duties, such as sorting, filing, receiving and distributing mail and packages to appropriate people, making copies, and responding to routine inquiries

Assist outbound department with preparing and sorting shipping labels on daily basis

Respond to all incoming call box calls and guide callers to the correct destination

Operate office equipment: printers, scanners, and fax machines

Coordinate meeting and events logistics, including booking rooms/space, calendar invites, ordering food and/or supplies, set-up and clean-up of meetings, events, rooms or work areas as needed

Assist in coordinating employee birthday/work anniversary celebrations, including ordering/pickup of treats for celebrations

Order & maintain office and break room supplies

Maintain various communication boards to ensure team members are informed on the latest DC happenings

Assist HRBP in on-site interview logistics such as set-up interview room, greeting candidates, notifying HRBP/interviewers of candidate arrival, etc

Assist HRBP in New Hire Onboarding process such as assigning locker, uniform employee badge, and equipment, reviewing and answering questions on DC policies/procedures, supporting with New Hire trainings as assigned

Direct employee inquiries concerning payroll, insurance, uniforms etc. to appropriate person(s)

May assist in preparing regular reports, gathering and summarizing data

May produce correspondence, reports, and presentations using the appropriate software for word processing, graphics, and spreadsheets

May communicate and/or coordinate information with various individuals and/or departments

Maintain clean, orderly and organized workspace(s) and lobby areas. This may include wiping down high touch surfaces (desks, chairs, countertops, etc.), watering plants and other light housekeeping tasks as needed to maintain professional appearance

Learn and apply all company philosophies, policies, and procedures including administrative, safety, quality, operational, and environmental training

Other duties and responsibilities as assigned

Qualification

Microsoft WordMicrosoft ExcelMicrosoft OutlookReception experienceClerical skillsVerbal communicationWritten communicationOrganization skillsInterpersonal skillsTeamwork

Required

2+ years reception and/or administrative experience in DC setting preferred

Proficiency with Microsoft Word, Excel, and Outlook required

Clear and effective written and verbal communication skills; able to communicate professionally with all levels of employees, management, vendors and visitors

Strong organization, attention to detail and sense of urgency approach

Ability to manage and prioritize work, meet deadlines and instinctually follow-up

Excellent relationship, interpersonal and teambuilding skills; able to establish, maintain, and foster positive and effective working relationships

Comfortable working in a fast-paced distribution center setting and able to quickly become a helpful resource and team member

Aptitude to learn tasks and processes quickly, retain information, and learn from experience

Ability to focus, remain calm and decisive in a high-pressure environment, operate with a sense of urgency and escalate issues beyond your experience

Motivation to contribute to the team and overall goals of the department

Must demonstrate a high level of confidentiality and the ability to manage personal information

Safety and security awareness, willingness, and ability to recognize and address unsafe practices, and follow and enforce safety/security policies and procedures

Able to work the following schedule: Monday - Friday 6:30am – 3:00pm