Rockwell Automation · 2 hours ago
Field Support Technician
Columbus, OH
Full-time
Hybrid
Mid Level
4+ years expRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. As a Field Support Technician, you will be the primary contact for customers, resolving commercial and technical issues while improving customer relationships.
HardwareIndustrial AutomationSales AutomationSoftware
No H1B
Hiring Manager
Anna Michele 🚩Rockwell Automation
Responsibilities
Provide customer support through on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting
Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.)
Qualification
Required
HS diploma or GED
Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, no or in the future, for this job opening
The ability to travel 50% of the time
A valid drivers license
Preferred
Typically requires 4+ years of related experience
Experience in industrial automation in Automotive, Pharmaceutical, Food & Beverage, Metals, Water/Wastewater or others
Low Voltage PowerFlex Drives or Medium Voltage Drives
PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
Studio5000, ControlLogix, CompactLogix
PowerFlex products and applications
Ethernet/IP, Stratix Switches
Servo/Motion control
Multiple networks, including EtherNet, ControlNet, and DeviceNet
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Company
Rockwell Automation
Rockwell Automation specializes in industrial automation and information, makes its customers more productive.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Public Service Commission of Wisconsin
2025-05-16Post Ipo Debt· $500M
2023-07-12Grant
1978-01-13IPO
Leadership Team
Blake Moret
Chairman and Chief Executive Officer
Christian Rothe
Chief Financial Officer
Recent News
Company data provided by crunchbase