Application Support Specialist jobs in United States
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City of New York · 4 months ago

Application Support Specialist

The City of New York is seeking an experienced Application Support Specialist to join the Department of Correction Information Technology. This role involves providing expert user support, enhancing software functionality, and leveraging development skills to improve both in-house and vendor application systems.

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Responsibilities

Provide expert user support and enhance software functionality
Leverage development skills in VB, Java, .NET, PowerApps and C# to improve in-house and vendor application systems
Troubleshoot a wide range of user support and application issues
Optimize current software features and deliver technical solutions that align with business needs

Qualification

VBJava.NETC#PowerAppsUser supportRelational database reportingService Desk systemsCommunication skillsInterpersonal skillsCross-functional collaboration

Required

All candidates must be permanent in the title of Computer Specialist (Software) in order to apply
A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project
A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in '1' above, including one year in a project leader capacity or as a major contributor on a complex project
A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience
A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above
All candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project
To be eligible for placement in Assignment Level IV, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming
Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements

Preferred

Strong understanding of VB, Java, .NET, PowerApps and C# to improve in-house and vendor application systems
Excellent communication and interpersonal skills to engage diverse audiences
Demonstrated ability to build partnerships and drive cross-functional collaboration

Benefits

Public Service Loan Forgiveness

Company

City of New York

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City of New York, often called as New York City, is the most populous city in United States.

Funding

Current Stage
Late Stage

Leadership Team

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Carl G Esposito
Chief Information Security Officer
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Dawn Miller
Senior Advisor to the Chief Climate Officer
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Company data provided by crunchbase