NPAworldwide ยท 1 month ago
IT Support and Systems Specialist
Wailuku, HI
Full-time
Onsite
Mid Level
$50K/yr - $60K/yr
3+ years expNPAworld is seeking an IT Support and Systems Specialist to manage and maintain IT systems. The role involves providing helpdesk support, troubleshooting technical issues, and ensuring compliance with security standards.
Recruiting
Responsibilities
Deploy, configure, and maintain IT systems including phones, biometrics, door access, and print servers
Serve as secondary contact for escalated network or application issues
Install, test, troubleshoot, and maintain hardware, software, and infrastructure components
Provide timely helpdesk support and resolve user technical issues
Collaborate with vendors to coordinate repairs, upgrades, and technical solutions
Maintain accurate documentation for assets, configurations, and procedures
Ensure compliance with HIPAA, cybersecurity, and internal security standards
Participate in ongoing training and technology improvement initiatives
Qualification
Required
Bachelors degree in Information Technology or related field
Minimum 3 years of professional IT experience
Proficiency with networking infrastructure, VMware 7.0, and print servers
Knowledge of VOIP PBX systems, CAT5 wiring, and SonicWall Firewalls
Experience with Unifi Cloud Key, Unifi Network, Access, and Protect
Strong understanding of Office 365 and Exchange 365
Excellent written and verbal communication skills
Ability to manage multiple priorities and maintain service excellence
High integrity with adherence to all authorization and security protocols
Preferred
Familiarity with healthcare or community health center systems
Company
NPAworldwide
NPAworldwide is a global recruiting network that facilitates placements that result in split fees.
2-10 employees
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase