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Inside Higher Ed · 3 weeks ago

Events & Operations Coordinator (4722C), Haas School of Business - 82690

Berkeley, CA

Full-time

Onsite

New Grad, Entry Level

$30.58/hr - $36.71/hr

The University of California, Berkeley is a world-leading institution known for its academic and research excellence. The Events & Operations Coordinator will provide essential operational support to the Development and Alumni Relations team by managing events, projects, and administrative processes to ensure smooth functioning and high-quality relationships with alumni and donors.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

Responsibilities

Leads on-site registration experience for DAR events, providing customer service, troubleshooting registration issues and, as applicable, facilitating event payments

Serves as the primary communicator for the team's departmental email, triaging and responding promptly to inquiries with professionalism and excellent customer service

Coordinates event registration and data workflows, ensuring data accuracy, consistency, and compliance across systems

Compiles and analyzes event metrics and reports to inform planning and continuous improvement

Prepares and organizes event materials and supplies, including name tags, signage, and related resources

Directly responsible for inventory management, packing, and post-event clean-up

Maintains the organization and accuracy of digital resources, ensuring files are current, properly archived, and easily accessible across platforms (e.g., Google Drive)

Coordinates event calendar postings for internal and external audiences, ensuring accuracy, transparency, and timely communication to relevant teams

Maintains knowledge of relevant systems to provide back-up support for event registration and communications as needed

Provides administrative support to members of the senior leadership team including scheduling and meeting preparation, as well as completing operational and logistical tasks

Schedules and coordinates department-wide staff events, meetings, and retreats

Supports managers with interview scheduling and guides managers and staff through DAR specific onboarding and offboarding processes

Coordinates cross-functional and strategic initiatives; including preparing meeting agendas, updates, presentations, and shared documentation to ensure project success

Enacts process improvements that enhance efficiency and consistency across the team

Acts as primary back-up for Finance & Operations Coordinator, as needed, providing general office management, purchasing support, and student employee oversight

Actively contributes to a team environment that fosters and promotes a culture of belonging for all, within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself

Completes required training on time and engages in opportunities for learning pertinent to the position or at the suggestion of the supervisor

Other duties as assigned

Qualification

Data AnalysisCustomer ServiceProject ManagementEvent CoordinationInterpersonal SkillsProcess ImprovementAttention to DetailTime ManagementCommunication SkillsAdaptability

Required

Strong attention to detail and proven organizational and time management skills to handle multiple tasks and shifting priorities efficiently

Proven ability to manage, maintain, and analyze data accurately to support reporting, decision-making, and process improvements

Demonstrated experience in project management, including planning, tracking, and executing initiatives independently and collaboratively

Demonstrated experience communicating clearly and succinctly, both verbally and in writing

Demonstrated good judgment, sensitivity, and diplomacy in providing customer service to alumni, donors, students, faculty, and colleagues

Ability to quickly learn and adopt new technologies and improve processes

Excellent interpersonal skills, demonstrating a desire to establish and maintain positive & professional working relationships with colleagues, students and team members

Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself