Behavioral Health Solutions · 2 days ago
Behavioral Program Director
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
3+ years expBehavioral Health Solutions is focused on improving mental healthcare in post-acute settings, and they are seeking a Behavioral Program Director. This role involves leading the implementation and performance of state-supported behavioral health programs across long-term care facilities while collaborating with various stakeholders to ensure high-quality care and operational excellence.
Health CareHealth DiagnosticsMedicalNursing and Residential CareWellness
Responsibilities
Lead facility-level implementation of state behavioral health programs, ensuring consistent adoption of required workflows and program expectations
Conduct routine census, tier, and performance reviews to identify trends, address issues, and drive corrective action
Coordinate and oversee behavioral and Gradual Dose Reduction (GDR) meetings across assigned facilities
Prepare psychiatric and clinical teams for behavioral and GDR reviews by ensuring readiness, organization, and removal of participation barriers
Perform recurring on-site visits to assess program health, provide hands-on support, and guide facility leadership and staff
Ensure alignment between facility workflows and program protocols, including telehealth processes, scheduling, and documentation
Lead rapid response efforts to resolve workflow interruptions, documentation issues, or escalations
Communicate program updates, expectations, and changes clearly to facility teams, reinforcing adoption through coaching and follow-up
Identify operational gaps and design scalable solutions such as tools, workflows, training materials, or checklists
Provide ongoing education to strengthen facility understanding of program requirements and best practices
Oversee program data accuracy and documentation to support reporting, reimbursement, and quality improvement
Lead onboarding of new facilities into the program, setting teams up for long-term success
Provide guidance and support to Behavior Coordinators to ensure consistency and performance across sites
Collaborate with internal partners, clinical leadership, pharmacy teams, and facility stakeholders to align priorities and improve outcomes
Qualification
Required
Bachelor's degree in a related field or equivalent experience
3–5+ years of experience in behavioral health, long-term care, healthcare operations, or program management
Experience leading or supporting programs across multiple facilities, regions, or markets
Experience working in or with Long Term Care and Skilled Nursing Facilities
Strong understanding of behavioral health programs, clinical workflows, and long-term care operations
Ability to think strategically while driving consistent, detail-oriented execution
Proven experience influencing facility leadership and leading change without direct supervisory authority
Excellent problem-solving skills with a focus on sustainable solutions
Strong communication, training, and relationship-building abilities
Data-driven mindset with experience using metrics to guide decisions and demonstrate outcomes
Comfort working in dynamic environments and across multiple facilities
Proficiency with EHR systems, scheduling platforms, and digital communication tools
Willingness and ability to travel regularly
Preferred
Preferred experience with state behavioral health add-on programs
Preferred background working with psychiatric providers, pharmacists, or interdisciplinary teams
Benefits
Competitive compensation
Comprehensive benefits
Professional growth and leadership development opportunities
A culture built on integrity, teamwork, and purpose
Company
Behavioral Health Solutions
Behavioral Health Solutions provides anxiety, depression, and family counseling.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Treese
Chief Executive Officer
Frank Lay
Chief Operating Officer
Company data provided by crunchbase