Johns Hopkins Health Plans · 1 month ago
Sr. Business Intelligence Analyst - Healthcare
DC-Baltimore Area
Full-time
Hybrid
Senior Level, Lead/Staff
$44.15/hr - $70.64/hr
8+ years expJohns Hopkins Health Plans is a leader in provider-sponsored health plans, seeking a Sr. Business Intelligence Analyst to drive strategic growth through CRM systems and data analysis. This role focuses on optimizing CRM operations and leveraging data-driven insights to enhance customer engagement and streamline sales processes.
Health CarePersonal HealthWellness
Responsibilities
Coordinate strategic design, implementation, and ongoing optimization of CRM systems on Cavulus and Microsoft Dynamics platforms
Develop and manage dashboards and reporting structures to monitor marketing and sales metrics
Utilize CRM and external data for deep analysis of customer behavior, sales patterns, and product performance
Collaborate with finance and marketing for data-driven budget alignment, enhancing ROI
Evaluate and optimize the mix of sales channels for performance and profitability
Partner with marketing, sales, product, and finance teams to align growth goals and strategies
Qualification
Required
Proficient in data analysis tools such as SQL, Excel, Power BI, and marketing automation platforms
Demonstrated ability to translate complex data into actionable business strategies
Experience in performance reporting, budget optimization, and sales channel management
Strong communication and leadership skills to collaborate across functions
Proactive approach in leveraging data for organizational growth
Adaptable with a commitment to continuous learning and innovation in healthcare and tech
Requires a minimum 8+ years of related experience in health care, including a minimum of 4 years of data analytic experience
Experience needed in growth operations, CRM management, or related roles, with a history of success in insight-driven growth strategies
Bachelor's degree required, ideally in Business, Marketing, Data Science, or a related field
Preferred
Expertise in Cavulus and Microsoft Dynamics CRM (or similar) platforms is highly desirable
MBA or advanced degree preferred
Benefits
Generous paid time off
Medical, Dental, and Vision Insurance.
403B Savings Plan w/employer contribution
Employee and Dependent Tuition assistance benefits.
Health and wellness programs and MORE!
Company
Johns Hopkins Health Plans
Johns Hopkins Health Plans provides excellent service and is dedicated to the health, life, and future.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Holland
President and CEO
Recent News
Johns Hopkins Health Plans
2025-11-20
Johns Hopkins Health Plans
2025-11-19
2025-09-12
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