Memorial Hermann Health System · 3 hours ago
MHMG Regional Director of Operations
Houston, TX
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMemorial Hermann Health System is dedicated to delivering high quality, efficient care and creating exceptional experiences for the community. The Regional Director of Operations will oversee the operations and fiscal responsibilities of physician practices, focusing on patient experience, revenue management, staffing, and compliance with regulations.
Health CareNon Profit
Responsibilities
Working with the practice manager(s) and physicians, facilitate and confirm consistent operational flow through the clinic is maintained and adhered to
Executes special projects as assigned throughout the assigned region (quality improvement projects, patient portal, EMMI, electronic medical record, clinical practice analysis, patient satisfaction, etc.) including researching, analyzing data, and formulating results/summaries and implementing recommendations
Stays abreast of key revenue cycle indicators and takes action if problems are discovered in order to resolve; holds practice manager(s) accountable for key indicators and provides additional training if needed
Monitors expenses to keep clinic within budget parameters; takes action if expenses exceed budget; Monitors staff and physician scheduling as related to overtime
Works with the Regional or Specialty Medical Director and practice manager(s) to identify capital purchases, ROI, renovations and expansion needs within the region
Works with the Regional or Specialty Medical Director and practice manager(s) to adhere to a clinic staffing model that keeps expenses within budget, but also maximizes patient flow, clinical collaboration, and clinical outcomes
Monitors physician productivity and quality metrics and works with the Regional or Specialty Medical Director to review, counsel and action plan if physician indicators fall below contract and/or budget levels
Through expense management confirm vetted vendors are used and keeps supplies within budgeted parameters
Champions, educates, and embeds the concepts of quality, employee and patient safety, infection control throughout the assigned region, including optimizing clinical workflow and performs clinical audits to include advancing performance improvement opportunities
Oversees the implementation of all state/federally required regulatory standards throughout the assigned clinical environments in the region (EPA, OSHA, CLIA, Radiation, Office Safety, HIPAA, Department of Health, and CMS)
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce
Other duties as assigned
Qualification
Required
Bachelor's degree in Healthcare Administration, Business Management or related field required
At least five (5) years of progressive experience in physician group practice management required
Two (2) years of experience managing a group practice with 40+ employees preferably in a multi-site environment is strongly desirable
Must demonstrate excellent professionalism, communication skills, leadership behaviors, and critical thinking skills
Must demonstrate the ability to communicate effectively with physicians and other key stakeholders in the healthcare system
Microsoft Office competency required
Ability to travel and be visible at supported clinics
Preferred
Master's degree preferred
Fellowship status in ACHE or MGMA is preferred
Specialized Excel and financial modeling competencies are preferred
Experience in quality, patient safety, infection control, EMR workflow, internal/external clinical audits, and regulatory compliance preferred
Company
Memorial Hermann Health System
Advancing Health. Personalizing Care.
10001+ employees
H1B Sponsorship
Memorial Hermann Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (11)
2022 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
The John M. O'Quinn FoundationBlue Cross and Blue Shield of Texas
2022-08-02Grant· $5M
2022-07-07Grant
Leadership Team
Michael Roussos
SVP, President of Academic Hospitals and CEO, Memorial Hermann-Texas Medical Center Campus
David Wong, MD
Director, Virtual Health Product Management
Recent News
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