RBC · 4 hours ago
Associate Director, Lead Platform Support Engineer - Equity Derivatives
New York, NY
Full-time
Onsite
Lead/Staff
$135K/yr - $225K/yrRBC is seeking a Production Support / Site Reliability Engineer to play an instrumental role in supporting Equity Derivatives Front office trading applications. The role involves significant contributions to platform engineering, incident management, and ensuring environment stability while collaborating with various teams to improve services.
BankingFinancial ServicesWealth Management
Responsibilities
Front Line Production Support and Site Reliable Engineering functions for Equity Derivatives trading systems
Build and influence usage off monitoring services like Grafana, ITRS Geneos, Dynatrace, etc
Implement low latency system and business metrics for service correlation and its impact to stability, while identifying performance tuning solutions and capacity forecast statistics
Partner with business, development and infrastructure teams to improve services through rigorous testing and release procedures
Participate in the CI/CD pipelines to streamline deployment processes while implementing solutions in an agile environment
Expedient deployment of new systems. Capacity planning, Platform Management, and support for increasing volumes and business growth
Create sustainable systems and services through automation
Collaborate with Application team to establish and enforce production and development standards
Document procedures, best practices and troubleshooting FAQs
Resolve complex application and technical problems
Debugging the system and fixing the production related issues
Escalate / follow-up on permanent fix for development related issues
Lead incident response efforts and post-mortem analysis to prevent future occurrences
Handles complex operational tasks and recommends process and technology changes
Global support and includes weekend availability to troubleshoot production related issues and perform checkouts
Ability to work both independently and in groups in an energetic, diverse environment
Participate in on-call rotations to ensure 24/7 system availability and support
Support compliance and legal queries
Qualification
Required
Strong experience in Windows and Linux/Unix services
Strong experience in scripting language like Power shell, Python and SQL
Strong Knowledge of monitoring tools – Nagios, Splunk, OTEL, ITRS, Dynatrace, Grafana
Strong Domain skills - Must have working experience in Capital Markets across modules and instruments especially – CASH, ETS, Bonds, Options, Futures, Swaps products
Excellent communication, time management and project management skills
Preferred
Knowledge of FIX protocol
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Health, Dental, Vision, Life And Disability Insurance
401(K) Program With Company-Matching Contributions
Paid Time-Off Plan
Company
RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.
Founded in 1864
10001+ employees
H1B Sponsorship
RBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$16.3B2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M
Leadership Team
Graeme Hepworth
Chief Risk Officer
Kelly Bradley
Chief Human Resources Officer
Recent News
Globe and Mail
2025-12-27
thecanadianpressnews.ca
2025-12-25
Company data provided by crunchbase