Friedman's Home Improvement · 1 month ago
Applications Manager - Full Time - Headquarters
Headquarters - Petaluma, CA 94954
Full-time
Onsite
Senior Level, Lead/Staff
$107K/yr - $156K/yr
8+ years expFriedman's Home Improvement is a company dedicated to delivering the human side of home improvement and has been recognized as a best place to work. The Applications Manager is responsible for the design, delivery, and continuous improvement of all enterprise applications, ensuring their reliability and scalability while leading a high-performing team.
E-CommerceReal EstateRetail
Responsibilities
Lead the overall applications portfolio — including Dynamics 365, eCommerce (Sana Cloud Commerce), POS, Warehouse Management, Business Intelligence and other integrated systems — ensuring reliability, scalability, and value delivery
Partner with business and functional leaders to identify needs, define requirements, and deliver scalable, value-driven technical solutions
Act as a hands-on technical leader, designing, configuring, and developing enhancements and integrations across Dynamics 365 F&O and other applications
Oversee Power BI, Power On, data visualization, and reporting environments, ensuring data quality, accuracy, governance, and performance to enable data-driven decision making across the organization
Apply agile methodologies and iterative delivery practices to manage projects, prioritize workloads, and continuously improve processes
Champion monitoring, observability, and Site Reliability Engineering (SRE) principles to ensure proactive issue detection, performance optimization, and system uptime
Drive automation of repetitive operational tasks and processes to improve efficiency and reduce manual effort
Oversee application releases, upgrades, and vendor-delivered enhancements, ensuring quality and adherence to change management standards
Manage vendor relationships, ensuring external partners meet timelines, budgets, and service-level expectations
Build, lead, and mentor a lean, high-performing team of Application Specialists, fostering a culture of accountability, collaboration, and technical excellence
Provide accurate budgeting and forecasting for application-related initiatives and vendor services
Lead root cause analyses and implement corrective actions to continuously improve system stability and business continuity
Support special projects, reporting, and other duties as assigned in alignment with company goals
Qualification
Required
Bachelor's degree in Computer Science or equivalent; or 8 years of applicable work experience in lieu of a degree
6+ years of experience with Dynamics 365 Finance & Operations (D365 F&O)
4+ years of experience in a retail or omnichannel environment
Experience supporting or managing Business Intelligence (BI) solutions, including reporting, data modeling, ETL processes, data governance and visualization tools such as Power BI and Power On
Strong technical and functional expertise in Dynamics 365 Finance & Operations, with emphasis on architecture, customization, integration, and troubleshooting
Proven success managing enterprise-scale projects and IT initiatives; experience in home improvement lumber/building materials environments is a plus
Experience with Business Intelligence environments including Power BI, Power On, ETL pipelines, data warehousing, data lakes, or Azure Synapse Analytics
Demonstrated ability to translate data into actionable insights, metrics, executive dashboards and ensure data accuracy and governance
Familiarity with Agile, SRE, and DevOps practices, including use of observability tools such as Azure Application Insights or similar
Detail-oriented, with strong analytical, organizational, and problem-solving skills
Strong customer service orientation and ability to follow issues through to resolution
Proven project management skills and success leading cross-functional process improvement initiatives
Demonstrated ability to lead, develop, and grow a technical team while fostering strong cross-functional relationships
Ability to manage multiple projects and priorities in a fast-paced, high-growth environment
Exceptional communication skills — able to translate complex technical concepts into clear, business-friendly language for diverse audiences
Strong documentation discipline, with a commitment to maintaining accurate, accessible technical and process documentation to ensure continuity and transparency
Highly organized and process-oriented, with a proactive mindset for continuous improvement and operational excellence
Preferred
Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect Expert
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
Experience with automation frameworks such as Power Automate, RPA, or Copilot
Benefits
Bundled benefits
Eligibility for a discretionary bonus
401(k)
Generous employee discount
Tuition reimbursement
Company
Friedman's Home Improvement
Friedman's Home Improvement is a retail company providing building materials and home improvement products.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
B
Barry Friedman
President & CEO
Company data provided by crunchbase