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Northwood Ravin · 2 weeks ago

Concierge - The Village at Commonwealth

Commonwealth - Apartment Community - Charlotte, NC 28205

Full-time

Onsite

New Grad, Entry Level

Northwood Ravin is consistently recognized for developing the top luxury apartment communities in the Southeast. The Concierge is responsible for enhancing the resident experience by providing assistance with inquiries, directions, and recommendations for local events and venues.

Real Estate

Comp. & Benefits

Responsibilities

Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor

Successfully meet the needs of prospective and current residents in person, over the phone or via email with any task or request made, including but not limited to leasing information, community information, neighborhood information and service requests

Maintain extremely high professionalism including appearance, demeanor, customer service and work environment

Create an environment where residents receive value that results in high retention and rent growth

Keep lobby clean and presentable during entire shift including workspace free of clutter

Maintain coffee stations with proper supplies and clean regularly

Qualification

Customer service skillsProfessional appearancePositive attitudeFast-paced environmentTeam collaboration

Required

High School education level

Customer service skills and a professional, customer-focused attitude

A polished, professional appearance with the ability to represent the brand with pride

A willingness to thrive in a fast-paced, ever-changing environment with a focus on growth

Benefits

Housing discounts

Extensive training programs

Health and wellness benefits including medical, free dental, vision, and basic life benefit

Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave

Retirement planning with a 401(k) program and company match

Give back days allowing you time away from work to volunteer and pursue personal interests

Employee Referral Program

Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!