Jolly Technologies Inc ยท 2 weeks ago
Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (San Mateo, CA) [JOL-SLE-CA-122525]
San Mateo, CA
Full-time
Onsite
Mid Level
$60K/yr - $150K/yr
4+ years expJolly Technologies Inc. is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies. They are looking for a technically-proficient and excellent communicator to provide product demos and technical support for their SaaS platforms.
Information TechnologySoftware
Responsibilities
Give product demos for sales, product training, and initial setup
Handle inbound technical support calls and emails
Answer product-related technical questions
Fill out RFI / RFP when needed
File tickets as you discover issues with the products
Communicate effectively with customers via email, phone, and video calls
Qualification
Required
Exceptional presentation skills
Understand customer needs and present solutions that best solve their problems
Customer-driven with an adaptable and versatile approach to troubleshooting
History of consistently meeting (and often exceeding) goals and expectations
4+ years of experience in supporting SaaS products
Excellent communication and video presentation (Zoom) skills
Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP)
Strong references from previous managers/supervisors
Benefits
Health insurance, including dental and vision
Retirement fund contribution
Paid vacation
Company
Jolly Technologies Inc
Jolly Technologies is a recognized world leader in secure identification and tracking, visitor management, barcode and asset tracking
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase