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Denver Health · 2 weeks ago

Patient Access Specialist Float, Outpatient ACS PAS

Denver, CO

Part-time

Onsite

New Grad, Entry Level

$20/hr - $26.96/hr

0+ years exp

Denver Health is an integrated, high-quality academic health care system that serves as a mission-driven safety-net institution in Colorado. They are seeking a motivated Patient Access Specialist Float to perform patient registration and discharge tasks, provide customer service, and maintain communication with nursing staff. This role offers a variety of responsibilities within a supportive team environment.

Health CareHospitalMedical

Responsibilities

Answers telephone inquiries; screens calls; routes calls and takes messages (20%)

Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%)

Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)

Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%)

Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%)

Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)

Calls insurance companies for treatment authorization and benefit information. (10%)

Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)

Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)

Qualification

EPIC systemData entryMicrosoft Office SuiteCustomer serviceMulti-taskingTyping 25 wpmEffective communicationProblem solvingAttention to detailTeam collaboration