Philabundance · 2 weeks ago
Director, Warehouse Operations
Philadelphia, PA 19148
Full-time
Onsite
Lead/Staff, Director/Executive
$74K/yr - $89K/yr
5+ years expPhilabundance is seeking a Director of Warehouse Operations who will oversee the output, processes, staffing, and collaboration in a large-scale distribution environment. This role combines operational expertise with strategic vision to drive efficiency, safety, and quality while developing high-performing teams and optimizing logistics in alignment with organizational goals.
Non Profit
Responsibilities
Anticipate immediate and long-term workforce and operational capacity needs to ensure optimal support for business priorities. Provide strategic directions for staffing models, succession planning, performance management, and workforce development initiatives
Set strategic standards and compliance frameworks for equipment operations and safety certifications (e.g., forklifts, pallet jacks, heavy machinery). Ensure organization-wide adherence to operational safety and efficiency standards
Establish a culture of excellence in customer service and community engagement. Champion high-impact training and communication standards that strengthen relationships with customers, volunteers, and partner agencies
Lead the design and implementation of innovative logistics strategies, warehouse technologies, and food management best practices to optimize efficiency, accuracy, and scalability across the organization
Oversee systems for real-time performance tracking and analytics related to warehouse operations, inventory management, quality assurance, and staff productivity. Use data-driven insights to inform strategic decision-making and continuous improvement
Foster alignment and information flow across departments and organizational levels. Promote a transparent, high-performing culture through clear communication, collaboration, and accountability
Ensure the warehouse operates at peak efficiency and in compliance with all safety, food handling, and regulatory standards. Drive a proactive safety culture and champion continuous improvement in health and environmental standards
Provide executive leadership in warehouse design, layout optimization, and space utilization to enhance throughput, cost efficiency, and operational flexibility
Lead enterprise-level initiatives to identify bottlenecks, implement scalable process improvements, and eliminate systemic barriers to efficiency and quality
Provide strategic oversight for Food Defense and safety programs. Establish a governance structure for training, compliance audits, and continuous improvement initiatives that reinforce organizational excellence
Direct the development and analysis of key performance metrics across production, engagement, quality, and safety. Translate data into strategic insights that drive operational excellence and organizational growth
Provide safety and process direction to Associates to ensure processes are followed, shipping and receiving needs are prepared and effective. Collaborate with Supervisors to ensure standards are maintained and are reviewed on a reoccurring basis
Provide support and collaborate with Inventory Control and Quality Control team
Ensure accurate tracking of inventory, database system, real time
Qualification
Required
High School Diploma or GED required
Minimum of 5 years' warehouse experience or related experience required, food, produce or related industry is required
A minimum of 2 years dedicated to leadership responsibilities or equivalent required
Oversees all aspects of warehouse operations including inventory management, shipping and receiving, quality control, and compliance with OSHA and safety standards
Applies data-driven problem-solving to streamline processes, improve throughput, and adapt to changing operational demands
Demonstrated proficiency in standard warehouse equipment such as pallet jacks, man-ups, and reach trucks, with the ability to train, certify, and enforce safety standards for all operators
Leads and mentors multi-level teams to achieve productivity and safety goals
Communicates operational updates, challenges, and strategic insights to executive leadership in a clear, actionable manner
Technically proficient, Microsoft Office Suite (Excel, PowerPoint, Word), and virtual collaboration tools (Teams, Zoom)
Produces and presents performance reports and operational analyses for stakeholders
Leadership expertise in end-to-end logistics, inventory management, distribution, and fulfillment systems
Ability to forecast future labor and skill needs, align staffing strategies with organizational goals, and manage workforce scalability
Familiarity with warehouse management systems (WMS), ERP tools, and data analytics platforms
Skilled at leading teams through transformation, process redesign, and cultural evolution
Use data and insight to make complex decisions quickly while balancing competing priorities
Builds strong partnerships across departments (operations, HR, finance, compliance, and programs)
Administrative capability to work with databases, produce reports, communication, analysis and present internally and externally
Preferred
Extended Degree in logistics, business, or management preferred
Serve Safe Certification preferred. Must be able to certify within 30 days of hire
Forklift Certification highly preferred, must secure by first 30 days and progress to be able to teach, coach and certify others
Previous automated inventory experience, able to manage database data entry
Experience moving food, frozen, fresh or shelf stored, with interaction to public
Inventory, Shipping/Receiving experience
Proficiency in Lean, Six Sigma, or continuous improvement methodologies to streamline operations
Skilled in managing large-scale, multi-stakeholder projects from planning through execution
Company
Philabundance
Philabundance is a non-profit food bank that assists residents of Pennsylvania's Delaware Valley and Philadelphia.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Walt Disney Company
2022-07-14Grant
Leadership Team
Darrell Giles, CPA
Chief Financial Officer
Dorothy Wong
Chief Partnerships Officer
Recent News
The Philadelphia Inquirer
2025-11-08
Company data provided by crunchbase