Wilson College · 1 month ago
Retention Program Coordinator & Success Coach (Onsite, Full-time)
Wilson College - Chambersburg, PA 17201
Full-time
Onsite
Mid Level
3+ years expWilson College is seeking a dedicated and student-centered professional to join our Academic Success team and make a meaningful impact on student persistence and achievement. In this role, you will provide individualized short- and long-term academic coaching and develop targeted programming to support at-risk students, with a particular focus on historically underserved populations.
Higher Education
Responsibilities
Provide proactive student success coaching to all assigned students on caseload
Monitor student progress using student management systems; collaborate with faculty and staff as needed
Respond to Early Alerts and stoplight survey results according to established protocols
Meet regularly with First-Year students and coordinate support with First-Year Seminar (FYS) instructors
Support students facing academic challenges (SAP, Academic Probation, Academic Warning) through structured intervention plans and follow-up
Refer students to appropriate campus services for academic, personal, or wellness-related concerns
Collaborate regularly with the Academic Success Center leadership and other student support units
Participate in campus events such as orientation, admissions, and student programs as assigned
Attend regular staff meetings and engage in professional development opportunities as coordinated by the Dean of Student Success
Perform other duties as assigned to support student success and retention initiatives
Develop and implement programming for incoming undergraduate students identified as at- risk
Develop and implement programming for undergraduate students placed on academic warning/probation
Maintain and update student case records forms and related documentation
Assess and report on outcomes of programming efforts on a semi-annual basis
Collaborate with Marketing and Communication on social media and marketing initiatives to support programming efforts and recruitment
In collaboration with the Dean of Student Success review and provide feedback on policies and procedures related to retention of at-risk student populations
Educate students and families on available services
Qualification
Required
Master's degree in Education, Higher Education Administration, Counseling, or related field required
Minimum three years of experience in academic advising, student success coaching, or related role
Experience developing academic success and retention programming for at-risk college students
Strong student-centered coaching and advising skills
Excellent communication and relationship-building abilities
Commitment to supporting students from a wide range of backgrounds and levels of academic preparation
Ability to collaborate across campus partners
Strong organization and case management skills
Proficiency with student success systems and data-informed outreach
Benefits
Robust Health Benefits: Including medical, dental, and vision coverage, plus college-paid basic life and long-term disability insurance.
Spending Account Options: Access to employee-funded Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) for both healthcare and dependent care needs.
Retirement Planning: A Defined Contribution Retirement Plan with TIAA to help you plan for the future.
Educational Benefits: Tuition remission for employees and their families for undergraduate, graduate, and certificate programs, as well as access to Tuition Exchange scholarships through a national consortium of colleges.
Flexible dining options and free access to our on-campus fitness center.
An Employee Assistance Program (EAP) offering confidential support and resources.
As a qualified 501(c)(3) nonprofit employer, Wilson College employees may also be eligible for the Public Service Loan Forgiveness (PSLF) program.
Company
Wilson College
Wilson College is a school in Chambersburg.
51-200 employees
H1B Sponsorship
Wilson College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Amy Diehl, PhD
Chief Information Officer
Recent News
Indian Express
2025-08-26
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