Student Financial Services Counselor jobs in United States
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Illinois College ยท 3 weeks ago

Student Financial Services Counselor

positionIllinois College - Jacksonville, IL 62650
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $16/hr

Illinois College is a residential, private liberal arts college committed to the highest standards of scholarship and integrity. They are seeking a Student Financial Services Counselor responsible for counseling and supporting students and their parents regarding all aspects of paying for college.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Counsel students and families regarding the financial aid process, bill payment options, and the status of their account
Provide advice and assistance to students with loans, grants, scholarships, and the financial aid application process and review applications to ensure accurate and complete information
Respond to general student account inquiries by retrieving information from various government, internal and financial websites
Prepare billing statements for students, facilitate and process payments and issue receipts
Manage routine account work such as processing refunds, daily posting of accounts receivable and engagement with students with past due balances and paying invoices
Ensure compliance with federal, state, and institutional regulations and policies
Make recommendations on policies and procedures, content and design of forms, office operations and customer service matters
Engage in College-wide initiatives to support student success, achieve strategic growth and build sustainable foundations

Qualification

Financial aid counselingCustomer service skillsMicrosoft OfficeAttention to detailIntercultural competenceDatabase managementGoogle DriveWritten communicationOral communication

Required

A high school diploma or equivalent
Ability to maintain a positive service attitude in a fast-paced, high-volume customer service and multi-faceted work environment
Ability to carry out duties accurately with attention to detail despite frequent interruptions
Must possess a pleasant, friendly demeanor with proven customer service skills
Must possess excellent written and oral communication skills
Must possess intercultural competence
Must possess computer knowledge and/or aptitude to learn products such as Microsoft Office suite, database management, and Google drive

Preferred

Bachelors degree in accounting or related field

Company

Illinois College

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Illinois College is a school in Jacksonville.
dateFounded in 1829
location
Jacksonville, Illinois, USA
people-size201-500 employees
web-link
http://www.ic.edu/

H1B Sponsorship

Illinois College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (4)
2022 (2)
2020 (5)

Funding

Current Stage
Growth Stage

Leadership Team

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Patrick Brown
Chief Information Officer
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