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County of Los Angeles · 1 month ago

MANAGEMENT ANALYST / EMERGENCY APPOINTMENT HOMELESSNESS

Los Angeles, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

The County of Los Angeles is addressing the homelessness crisis and is seeking qualified candidates for the role of Management Analyst. This position involves performing a variety of analytical, technical, and confidential assignments to support human resources, contract development, and public health programs.

CommunitiesGovernmentNon Profit

Comp. & Benefits

Responsibilities

Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., Internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes

Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis

Analyzes information using qualitative and/or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results

Develops and/or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success

Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards)

Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) when participating in meetings, mediating disputes, making presentations, providing advice and/or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities

Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and/or evaluated

Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended

Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program

Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements

Conducts examinations administered by the department by reviewing examination contents, preparing job bulletins, reviewing and accepting or rejecting applications, and preparing justifications for selective certifications; may recruit special examiners and interviewers for specific examinations and represent the department at community, school, or outreach events such as job fairs

Advises unit supervisors and departmental managers regarding compliance with Civil Service Rules and departmental policies and procedures; may assist managers with the preparation of improvement needed or unsatisfactory performance evaluations, compilation of employee performance documentation, and steps for implementing progressive discipline

Investigates and recommends management action in matters involving employee performance or disciplinary issues; may assist advocacy staff in the preparation of the departmental position in such cases and represent the department in meetings with employees or employee representatives to resolve disciplinary issues

Reviews, analyzes, and makes recommendations regarding workers' compensation cases and/or employee benefits issues; may correspond directly with the employee, with the Department of Human Resources, or with the third-party administrator (TPA)

Conducts classification studies of existing departmental positions and prepares findings and recommendations which may result in reclassification; prepares duty statements, organization charts, and other materials supporting departmental requests for new positions in the annual budget process

Conducts contract solicitations; develops specifications and/or scope of work, solicitation packages, proposal/bid evaluation processes; and prepares documentation for routine and/or moderately complex contracts to support contract recommendations

Prepares letters and memos to the Board of Supervisors recommending contract awards for review by senior level contract staff

Assist line operations in identifying contractual and funding problems, and in resolving differences with contractors

Assists in formulating policies and procedures for contract development and/or in designing forms and other tools to aid in contract development

Conducts reviews of contractor's compliance with such requirements as licensure, insurance, Living Wage Ordinance, and Jury Duty Ordinance

Analyzes the administration of a public health program during one or more phases of development, implementation, and evaluation

Assists in the development of policies, procedures, standards, and guidelines to support centrally-administered programs

Assists in formulating program modifications and develops corrective action plans for quality assurance based on program evaluations

Assists and supports ongoing and cyclical program budgetary and financial analysis as part of program evaluation and contract negotiations

Assists in planning and implementing projects in specialized areas of mental health and public health services including identifying system and community barriers to the implementation of Countywide programs

Researches and drafts requests for proposals and requests for services as part of new and renewed grants and assists in negotiating details with other governmental agencies

Designs graphical presentations and delivers to management, community groups, and contract agencies concerning program development, implementation, and evaluation plans

Prepares records, reports, and mechanisms for the purpose of monitoring the fidelity of a program or project with respect to adherence to budgetary plans, evidence-based practices, outcomes, and other pertinent objectives

Qualification

Analytical skillsData synthesisPolicy developmentContract administrationPublic health analysisTeam coordinationCommunication skillsProblem-solving

Required

A Bachelor's degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas

A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis; or in a discipline related to the core business function or mission of the department

Four years of experience performing basic to routine analytical assignments which involved researching, analyzing and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved