Apply on Employer Site

Guardian Life · 23 hours ago

Lead, Digital Adoption–Workplace and Collaboration

Holmdel, NJ

Full-time

Hybrid

Senior Level, Lead/Staff

$101K/yr - $166K/yr

8+ years exp

Guardian Life is a company committed to creating a workplace that empowers its people to thrive. They are seeking a Digital Adoption Leader to lead the strategy and execution for digital adoption across workplace and collaboration technologies, ensuring effective communication and successful adoption of new technologies.

DentalFinancial ServicesHardwareInsuranceLife Insurance

Responsibilities

Develop and lead a comprehensive digital adoption strategy for workplace and collaboration technologies

Drive adoption of Digital Workplace and Collaboration tools including but not limited to devices, operating systems advancements and features, Microsoft 365 tools (Teams, SharePoint, OneDrive, Outlook, Copilot, etc.) across the organization

Promote effective use of mobile platforms (iOS and Android) and mobile device management technologies such as Microsoft Intune

Support adoption of Windows 11, macOS, and Apple devices in the workplace

Design and implement change management and education programs to support adoption efforts

Establish and manage a Digital Champions Network to support peer-to-peer learning

Track, plan, and communicate new features, updates, and best practices for collaboration tools and endpoint technologies

Create and deliver engaging information sessions, webinars, and learning content tailored to various user personas

Partner with internal communications to ensure consistent messaging and awareness of digital tools

Collaborate with internal IT teams to interpret and communicate technical updates and roadmaps

Translate technical capabilities into business value and use cases for IT and business stakeholders

Provide feedback to IT and vendors based on user experience and adoption metrics

Support IT teams in understanding and deploying technologies such as: Windows 11 and macOS, Mobile Device Management (MDM) via Intune, SCCM for endpoint configuration and deployment, Virtual Desktop Infrastructure (VDI) including Amazon Workspaces, Windows 365 Cloud PC, and Azure Virtual Desktop (AVD), Application streaming technologies, User experience analytics tools such as Nexthink

Own the lifecycle management of workplace and collaboration technologies

Monitor and summarize vendor roadmaps, identifying opportunities and risks

Partner with procurement and vendor management teams to align technology investments with business needs

Define and track KPIs for digital adoption and user engagement

Use analytics to identify adoption gaps and develop targeted interventions

Continuously refine strategies based on feedback, usage data, and evolving business needs

Qualification

Digital adoption strategyMicrosoft 365 toolsMobile Device ManagementVirtual Desktop InfrastructureUser experience analyticsChange managementStakeholder managementAnalytical mindsetCommunication skillsCollaboration

Required

8+ years of experience in digital transformation, IT enablement, or workplace technology roles

Proven experience driving adoption of Microsoft 365 and collaboration platforms

Strong understanding of mobile platforms, endpoint management, and virtual desktop technologies

Excellent communication, presentation, and stakeholder management skills

Experience working cross-functionally with IT, HR, Communications, and business units

Familiarity with digital adoption platforms (e.g., WalkMe) and user experience tools (e.g., Nexthink)

Bachelor's degree in information technology, Business, Communications, or a related field preferred. Equivalent practical experience in digital adoption, workplace technologies, or IT enablement will also be considered