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iTech AG · 2 months ago

ServiceNow Developer (269)

Arlington, VA

Contract

Onsite

Senior Level

7+ years exp

iTech AG is seeking a ServiceNow Developer to support a ServiceNow-oriented solution. The role involves assisting in the technical solution and development of applications, customizing ServiceNow modules, and collaborating with stakeholders to ensure successful implementation and integration.

Management ConsultingSoftwareSupply Chain Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Staying up to date on the latest processes and IT advancements to automate and modernize systems

Customize ServiceNow applications and facilitate roll-out of new applications and modules, and configure Application UI and Workflow

Collaborate effectively with other ServiceNow administrators to develop solutions, handle general updates, configuration changes, and requests

Collaborate with stakeholders to gather and document software requirements, ensuring a clear understanding of tasks and assignments

Identify system deficiencies and recommend solutions

Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments

Participate in ongoing production support and end-user support

Collaboration with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution

Will work closely with Scrum Masters, business, and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support

Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment

Provide strong development and project on-track and on-task, and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analysts, and other team members

Follow, maintain, and apply documentation best practice policies, procedures, and processes throughout ServiceNow development

Review and apply any additional UI/UX requirements from the internal team and align with ServiceNow development

Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations

Employ best practices for version control, continuous integration, and continuous delivery (CI/CD)

Responsible for the development of the post-MVP Application, including system configuration, development, unit testing, and technical documentation

Additional responsibilities include code reviews and providing technical direction for other development resources

Experience includes previous development in JavaScript, HTML, or other similar languages

Proficient in multiple programming languages such as Java, Python, C++, or similar, with a strong ability to write clean and maintainable code

Understanding of the software development life-cycle, from sprint initiation to deployment and maintenance

Other duties as assigned

Qualification

ServiceNow developmentJavaScriptHTMLServiceNow architectureLow-Code/No-Code DevelopmentSoftware Development Life CycleServiceNow componentsServiceNow System AdministrationAgile ScrumVersion controlCI/CDITIL certificationProblem solvingEffective communicationCollaborationTechnical documentation

Required

Ability to come on-site to the Rosslyn, VA office

7+ years of ServiceNow experience

3+ years in a ServiceNow developer role to support Low-Code/No-Code Development

Good understanding of ServiceNow's architecture, data model, and core concepts

Good understanding of ACLs

Communicates effectively with a wide variety of audiences at all organizational levels

Eliminates obstacles, gets results, and has a clear, positive, and direct impact on business performance

Good problem solver and out-of-the-box thinker

Experience performing ServiceNow analysis, architecture, and application development

Hands-on experience with ServiceNow components, such as Change Management, Service Catalog, Incident Management, Problem Management, Release Management, CMDB, CSM, Knowledge Management, Self-Service Portal, etc

Prior experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and promotion into production

Proficient in JavaScript, HTML, CSS, XML

Active Secret Clearance

Bachelor's Degree or equivalent years of experience

ServiceNow System Administration certifications (CSA)

Ability to obtain and maintain a secret clearance

Pursuant to government contracts, U.S. citizenship is required