IT Technician jobs in United States
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ISI Software ยท 3 weeks ago

IT Technician

Integrated Technologies, Inc. is one of the premier IT and office equipment suppliers in Southern Idaho. They are seeking an IT Technician to provide high-quality service through equipment setups, troubleshooting, and maintenance of various devices while supporting clients in the Magic Valley Area.

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H1B Sponsor Likelynote

Responsibilities

Computer and server setups and installations
Assisting customers with hardware and software, including Microsoft software and operating systems
Diagnose hardware and software issues with Microsoft Windows computers
Document calls and their resolution in our ticketing system
Collaborate with senior IT staff for escalated issues
Install networking equipment, including switches, firewalls, and access points
Work within a team of likeminded professionals
Interact with our customers in a positive and professional manner
Drive a company-provided vehicle stocked with the tools and parts you need to be effective at your job
Put your interest in technology and problem-solving skills to use every day

Qualification

Windows OSMicrosoft 365TroubleshootingCompTIA A+Network +IT ticketing systemsCustomer serviceCommunication skillsOrganizational skillsTeamwork

Required

Working knowledge of Windows OS, Microsoft 365, and common IT tools
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Demonstrated desire and ability to learn new information
Organizational skills and attention to detail
Ability to work independently and positively as part of a team
Ability to safely operate a motor vehicle, proof of a current, unrestricted driver's license for the state in which the job is located
Ability to lift 50 lbs and push/pull heavy equipment with assistance

Preferred

Certifications such as CompTIA A+, Network + or Microsoft are a plus
Knowledge and use of IT ticketing systems, such as ConnectWise Manage, is a plus

Benefits

401(k)
401(k) matching
Flexible spending account
Health savings account
Paid time off
Professional development assistance
Tuition reimbursement

Company

ISI Software

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ISI started in August of 1987, when Peter Barram (Founder of ISI) began researching the potential market for fast lube software.

H1B Sponsorship

ISI Software has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (2)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2020-12-01Acquired

Leadership Team

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Peter Barram
Founder
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Company data provided by crunchbase