State of Missouri · 2 hours ago
Customer Service Representative - 6000000
Jefferson City, MO
Full-time
Onsite
New Grad, Entry Level
0+ years expThe State of Missouri is seeking a Customer Service Representative to assist taxpayers by answering questions and resolving tax issues. The role involves interacting with customers through various communication channels and requires strong multi-tasking and communication skills.
AgricultureGovernmentInformation Technology
Responsibilities
Research and resolve tax issues for both internal and external customers
Collect delinquent taxes through the use of multiple collection tools
Interact with customers via telephone, email, live chat, in person, and written correspondence
Analyze customers’ reasons for calling and then recommend process improvements
Qualification
Required
Possess high school diploma or high school equivalency certification
Six or more months of experience in clerical or general office support work
Proficient computer skills
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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