ServiceNow · 2 weeks ago
GTM CIO Autonomous IT Leader
Santa Clara, CA
Full-time
Hybrid
Director/Executive
$202K/yr - $364K/yr
10+ years expServiceNow is a global market leader providing innovative AI-enhanced technology to its customers. The GTM CIO Autonomous IT Leader will drive transformative growth across the CIO solutions portfolio, blending strategic acumen with deep operational experience to serve as a trusted advisor to senior customers and stakeholders.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Define and lead the GTM strategy across CIO solutions, aligning with corporate objectives and market dynamics
Partner with product, marketing, sales, partner organization, and customer success to ensure cohesive execution and value delivery
Build and nurture executive-level relationships with strategic customers, acting as a trusted advisor and advocate
Champion customer-centricity across the organization, ensuring feedback loops inform product and GTM decisions
Drive cross-functional alignment and designing of GTM motions, including launch planning, enablement, and performance tracking
Establish and optimize operating models, governance frameworks, and KPIs to ensure accountability and impact
Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning
Represent the company at industry events, panels, and executive forums
Lead and mentor a high-performing team of BU GTM strategists, practitioners and operators
Foster a culture of innovation, collaboration, and continuous improvement
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
10+ years of experience in GTM strategy, business operations, or customer success, with at least 5 years in a senior leadership role
Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments
Deep experience engaging with CXO-level stakeholders and influencing executive decision-making
Strong analytical, communication, and storytelling skills
Preferred
Experience in SaaS, cloud, or enterprise technology preferred
MBA or equivalent advanced degree is a plus
Benefits
Health plans, including flexible spending accounts
A 401(k) Plan with company match
ESPP
Matching donations
A flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase