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Caesars Entertainment · 3 weeks ago

Dual Rate Table Games Assistant Manager/Supervisor - Full Time (Harrah's Hoosier Park)

Anderson, IN

Full-time

Onsite

Mid Level

3+ years exp

Caesars Entertainment is seeking a Dual Rate Table Games Assistant Manager/Supervisor to assist with the management of the Table Games Department. This role involves supervising operations and personnel, ensuring compliance with regulations, and maintaining high standards of customer service and integrity.

Food and Beverage

Responsibilities

Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies

Includes opening and closing table games in assigned areas; verifying count as provided by the Dealer

Supervises Table Games operations and personnel on an assigned shift as necessary

Includes inspecting desk prior to play

Monitoring bets and payouts are correct as needed

Sets high personal standards for performance and encourages others to do the same

Proactively recognizes rewards and celebrates outstanding examples of employee performance

Coaches direct reports in pertinent skills of operations

Provide written feedback in the form of DAN when applicable up to Documented Coaching, additional levels of discipline must be approved by a Shift Manager or above before issuing

Counsels, guides and instructs assigned personnel in the performance of their duties

Serves as a role model to all employees at all time

Void Fills / Markers; Monitors table limits; Is aware of situational play in the pit and informs the Table Games Manager or above; Complete progressive/taxable jackpots and wins

Serves as the 'expert' on the floor

Ensures all guests problems are handled quickly to ensure guest satisfaction within the established guidelines

Maintains departmental procedures that will assure proper protection of all table games operations from loss due to mistake or theft

Maintains current information on laws and regulations affecting table games

Reviews and assesses reports and other relevant sources of information related to the operations

All other job duties as assigned

Qualification

Table Games supervisory experienceAnalytical skillsProblem-solving skillsDecision-making skillsEffective communicationProfessional appearanceTeam playerPositive attitude