14.ai ยท 3 weeks ago
Founding account executive
San Francisco, CA, US
Full-time
Hybrid
New Grad, Entry Level
$60K/yr - $300K/yr14.ai is an innovative company focused on AI-native customer experience for B2C brands. As a Founding Account Executive, you will engage with customers, manage the sales cycle, and help DTC brands scale their support operations through AI solutions.
Computer Software
Responsibilities
Own the full sales cycle from prospecting to close for B2C brands looking to transform their customer support
Run discovery calls that uncover real pain points around support volume, BPO costs, and scaling challenges
Deliver product demos that show how 14.ai achieves auto-resolution with sub-10 second reply times
Build relationships with founders, COOs, and CX leaders at DTC brands on Shopify, TikTok Shop, and other platforms
Shape our go-to-market strategy based on what you learn in live customer conversations
Partner with our founders to refine messaging, pricing, and product positioning
Become a product expert who can speak fluently about AI agents, integrations, and e-commerce workflows
Qualification
Required
Hungry and scrappy: you thrive in early-stage environments where you build the playbook, not follow one
Customer-obsessed: you listen deeply, ask smart questions, and genuinely care about solving problems
Technical enough: you can learn complex products quickly and explain AI/automation to non-technical buyers
Results-driven: you love hitting goals and understand that revenue is the lifeblood of startups
Excellent communicator: you write crisp emails, run tight meetings, and build trust fast
Ambitious: you want equity, responsibility, and the chance to define a category
Preferred
Experience selling B2B SaaS to e-commerce or DTC brands
Familiarity with Shopify, TikTok Shop, or CX tooling
Prior work at an early-stage startup (seed to Series A)
Benefits
Real equity and the opportunity to build something from the ground up
Work directly with experienced founders who've built and sold AI companies
You're not selling a commodity; you're defining a new way brands think about support
Every deal you close changes how a company operates and scales
Company
14.ai
The AI Customer Service Platform and BPO for Your B2C Business. Zendesk alternative built from the ground-up for AI. YC W24.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase