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Goodwill Industries of El Paso Inc. · 2 weeks ago

SCSEP Coordinator

Valley Job Link Center - Las Cruces, NM 88005

Full-time

Onsite

Entry, Mid Level

2+ years exp

Goodwill Industries of El Paso is seeking a Social Services Coordinator to assist low-income seniors in obtaining employment training and reaching their employment goals. The role involves working one-on-one with individuals 55+ to provide employment skills training, community advocacy, and more.

Retail

Responsibilities

Adherence to the attendance and punctuality policies of Goodwill

Exhibit excellent customer service skills as related to your position

Develops individual employment plans and job search plan to assist person served in eventual community employment; assist persons served in preparing for and carrying out job interviews

Coordinates placement into a host agency; facilitates the host agency training and hiring process and coordinates a service plan with funding agency

Provides training to host agencies and co-workers working with program participants

Performs other incidental and related duties as required and assigned

Travel as required based on caseload, scope of work

Contacts participants and performs initial intake interview to identify personal strengths, needs, financial status, and barriers; evaluates program eligibility based on entrance criteria

Orientates participants to Goodwill Industries of El Paso (GIEP) policies and procedures including rights and responsibilities of the person served, GIEP's mission, programs and services, grievance procedures and confidentiality policies and procedures

Refers persons served to other support services as needed, such as medical evaluation and treatment, and social services

Conducts ongoing assessments to determine if the services accessed are meeting or have adequately met the person’s served needs

Acquires Host Agencies; builds and maintains collaborative relationships with community agencies

Tracks and documents person’s served activities in relation to program; maintains records containing pertinent, accurate and current information

Completes all required documentation within designated timeframes including but not limited to case notes, program documentation and required reporting

Oversees participants in their assigned areas (communities) and ensures the program is being carried out in compliance with policies, procedures and contract guidelines/regulations

Attends staff meetings; provides verbal communication on participants and receives new referrals

Maintains standards and practice in accordance with applicable laws, regulations and requirements, as well as professional standards

Enhances professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

Ensures HIPAA compliance

Responsible for the safety of all persons served under his/her supervision

Maintains confidentiality of all privileged information

Qualification

Social ServicesEmployment Skills TrainingCommunity AdvocacyADAOlder Americans ActWorkforce Investment ActOrganizational SkillsCustomer ServiceBilingualTime Management

Required

Knowledge of organizational practices, policies and procedures and compliance with same

Knowledge of and compliance with all safety policies and procedures

Skill in operating various word-processing, spreadsheets, and database software programs

Skill in gathering, analyzing, and organizing information

Skill in working effectively under pressure

Ability to travel around New Mexico area and outlying areas around the state

Ability to exhibit excellent customer service skills

Ability to read, write, and understand English

Ability to carry out instructions in verbal and written format

Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities

Ability to work extended hours and various work schedules

Ability to maintain confidentiality

Ability to work independently and demonstrate time management skills

Ability to handle multiple tasks and meet deadlines

Knowledge of applicable federal, state, county and local laws, regulations, and requirements

Knowledge of Americans with Disabilities Act (ADA)

Knowledge of the Older Americans Act and amendments and the Workforce Investment Act

Knowledge of outreach services and activities, funding agencies, and community health care and vocational services

Ability to plan, implement, and evaluate individual persons served care programs

Ability to drive safely and efficiently

Individuals must be able to pass a criminal background check and drug test

Individuals must have a valid driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record