NEOGOV · 3 weeks ago
Records Assistant I
1111 Edwin C. Moses Blvd. Dayton, OH
Full-time
Onsite
New Grad, Entry Level
$36K/yr - $46K/yrNEOGOV is seeking a Records Assistant I to support the Montgomery County Department of Job & Family Services. The role involves maintaining document management systems, processing case documents, and assisting agency staff and the public with record retrieval and requests.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs document imaging to store original format into records management system format, verifies accuracy and makes corrections
Greet, effectively communicate, and provide assistance and information to the public
Maintains the Montgomery County Department of Job & Family Services, (MCDJFS) Public Assistance Records Room document management systems; prepares and processes case documents in paper and electronic formats to maintain the case record; sorts and collates data and documents, enters case record information into computer software; scans hard copies of case documents using an Electronic Document Management System and imaging hardware; retrieves data entered into other databases to verify accuracy with scanned copies of case records and makes necessary corrections; indexes documents properly in the EDMS system
Assists agency staff, partners, and customers by processing specialized document requests and scanning submitted case documents from our customers; mail counting, sorting, and opening; fulfills attorney requests, in/out of county transfer of cases, and completion of special records tasks
Maintains the Montgomery County Department of Job & Family Services (MCDJFS) Child Support Enforcement Agency CSEA) records filing system; prepares case records in paper format for scanning (e.g., sorts and collates data and documents, enters case record information into computer software (e.g., Support Enforcement Tracking System [SETS], Records (a file tracking database for microfiche), and OnBase/Electronic Document Management System); scans hard copies of case records using OnBase, retrieves data entered into the computer systems to verify accuracy, and indexes documents properly in OnBase
Retrieves documents from other areas for processing
Assists agency staff, partners and customers with case record and microfiche retrievals, offers guidance on using the microfilm equipment for reading and printing documents, mail counting, sorting, and opening, and completion of special records tasks
Assists with facilitation in/out of county transfer of cases in SETS and case documents in OnBase
Use of Microsoft Excel to maintain ongoing production statistics and metrics according to Records Room Policies; participates in record retention & disposition based on agency, State &/or Federal policies & procedures (e.g., prepares them for disposal in agency shred bins)
Performs clerical tasks in support of Records Room operations: Answers phones; documents retrievals for staff and customers at customer window; checks in & logs materials; picks up & sorts mail for new cases; prepares statistical reports of work accomplished within established reporting periods; training assistance to new Records Room staff, summer students and/or temporary workers
Qualification
Required
High School diploma or equivalent documented evidence such as GED required
Courses in keyboard and Microsoft Excel and Word with demonstrated experience in office practices, including MS Excel
Experience with confidential records processing and maintenance preferred
Ability to use automated equipment
Enter data on a computer according to pre-established standards
Any combination of training and work experience indicating the possession of the skills, knowledge, and abilities, listed in the job duties
Must have valid driver's license with acceptable driving record
Training Requirement: Required
Benefits
Health Insurance
Vacation Accrual
Paid Personal Leave
Long Term Sick Accrual
Life Insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase