Profit Recovery Partners ยท 2 weeks ago
Associate Director, Client Success
3501 W SUNFLOWER AVE, SUITE 200 - SANTA ANA, CA 92704
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$103K/yr - $175K/yr
8+ years expProfit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. The Associate Director, Client Success is responsible for client account management, maximizing client savings, and managing a small team to drive performance and client retention.
ConsultingInformation Technology
Responsibilities
Alongside Director, own assigned accounts; responsible for expanding scope into new expense areas
Maximize client savings achieved and value to retain targeted accounts after initial engagement
Building trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency via: Building meaningful relationships with C Suite executives; identify and continually deliver new value to existing clients
Maintain C-level engagement by meeting regularly, in person or virtually, to confirm savings
Exceed client expectations by understanding their needs and fulfill contractual obligations
Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management
Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients
Establish, maintain, and track performance through dashboards that reflect contributions from operating groups
Problem solving and resolution of issues within client projects. Identify, track, manage, and resolve client and project roadblocks and issues
Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled
Manage and develop team of 1-2 direct reports
Responsible for meeting or exceeding department and personal performance to key performance indicator goals
Other duties as assigned
Qualification
Required
Bachelor's degree required
8+ years of relevant experience in consulting or a related field
4+ years of management/supervisory experience
Excellent verbal and written communication skills
Experienced in Microsoft office suite
Sales ability with a track record of working with C-level clients
Attention to detail with strong quantitative and analytical skills
Ability to lead others to complete complex projects on time
Very high degree of urgency
Proven ability to handle objections to finalize audit categories with client
Benefits
Full medical, dental, and vision coverage
Optional pet insurance
Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
$200/month waived medical benefit for employees who opt out of our health plans
Cell phone stipend for applicable roles
401(k) plan with company match
Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
Company
Profit Recovery Partners
Profit Recovery Partners is a management consulting firm based in California.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Don Steiner
President, CEO
Recent News
2022-08-11
Company data provided by crunchbase